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Greetings Admiral!If you got such problem as "In Game" state after a crash, start the launcher and leave it alone for 3-5 minutes, after that the "In Game" state will be changed to "Play" again.

Admiral, what kind of download option do you use? If this is a P2P connection, please try to disable it via this guide: Please click on the mail address in the top right section of launcher and click on "Settings", then deactivate the "Use a P2P connection" option as shown on the screenshot: https://imgur.com/a/VkMQIji

Greetings Admiral, thank you for the report, the problem should be addressed within the next hotfix, most likely

@YourUncleJohnBrown@Darth Khyron Greetings Admirals, thank you for the report, this is a known issue, will be fixed in the upcoming hotfix

Greetings Admiral! If you got such problem as "In Game" state after a crash, start the launcher and leave it alone for 3-5 minutes, after that the "In Game" state will be changed to "Play" again. Regarding the crash itself - at the moment it is hard to say what was the reason of it, if you continue to experience crash issues with the game, let us know in this topic

Greetings Admiral. Please try to completely uninstall the game and launcher files by this guide: 1) Uninstall the game from launcher, then uninstall the launcher, after that make sure no temporary files remained: 2.1) Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\ Right click on Ultimate Admiral Dreadnoughts folder and delete it 2.2) Open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards) type: regedit Go to HKEY_CURRENT_USER\SOFTWARE\Game Labs\Ultimate Admiral Dreadnoughts Right click on Ultimate Admiral Dreadnoughts folder and delete it Close regedit 3) Open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\ delete the folder Ultimate Admiral Dreadnoughts if it is there 4) Install the launcher and download the game

Greetings Admiral! I believe you can buy a copy for a friend, just put his email address in the payment information (so keys and link to download will be sent to him) Please let us know if you got any issues

Have you installed any new antivirus software or something like that that could, in theory, start to block the game?

Greetings Admiral, please try to contact Xsolla via 24/7 live chat support available at help.xsolla.com or email support@xsolla.com Please lets us know if you can't solve the problem with Xsolla.

Admiral, to clarify - were you able to play the game in the past? What are your PC specs?

Admiral, I'm glad the problem is gone after driver update

Greetings Admiral! As soon as the Steam keys are available for the game, your key will be sent to you on the email address that was used to purchase the game

Admiral, I'm afraid no, this internal GPU is way below minimum requirements (Nvidia GeForce GTX 660)

Admiral, is the problem still there? If so, please try this workaround: https://forum.game-labs.net/topic/39217-game-wont-open/?do=findComment&comment=756547

Greetings Admiral. Please try to completely uninstall the game and launcher files by this guide: 1) Uninstall the game from launcher, then uninstall the launcher, after that make sure no temporary files remained: 2.1) Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\ Right click on Ultimate Admiral Dreadnoughts folder and delete it 2.2) Open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards) type: regedit Go to HKEY_CURRENT_USER\SOFTWARE\Game Labs\Ultimate Admiral Dreadnoughts Right click on Ultimate Admiral Dreadnoughts folder and delete it Close regedit 3) Open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\ delete the folder Ultimate Admiral Dreadnoughts if it is there 4) Install the launcher and download the game

Greetings Admiral! Could you please clarify if you tried to activate the key in the installed launcher provided by Xsolla or Steam? The key should only be used within the launcher, Steam key will be sent later as well. Have you tried to just copy-paste by CTRL-C and then CTRL-V into the launcher?

yes, apologies for the not clear clarification, I meant attack against other players. To capture a neutral port, you have to sail in the closest freetown (if your nation does not own a single port) or your nation port. Once there, go to the quest window (Q key) and select "Conquest tab" and pick up a mission, sail to the said port within the attack timer and join the mission. Once the battle is won, Port Battle is scheduled

Admiral, I'd suggest to ask the question on a thematic (hardware related) forums / discords. I'm afraid you won't receive much replies here on your question

Glad the problem is solved!

We will try to keep the timeframe, stay tuned!

Admiral, could you please clarify if the problem is gone now and you can start the game?

Greetings Admiral. The workaround is to start the launcher and leave it for about 5 minutes. The "In Game" status will be updated to "Play" Apologies for the inconvenience

Greetings Captain. Only NPC Raiders can attack a port that is owned by other clans, so players on the Peace server can only defend their ports against NPC

Greetings, I believe the flag is already included in the Flag DLC

Greetings Admiral. Could you please clarify if you use Citrix Workspace software?