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The case was also solved by this workaround:

The problem resolved once Admiral installed Visual Studio 2015, 2017, 2019, and 2022 from the Microsoft website, both versions: https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-160 https://aka.ms/vs/16/release/vc_redist.x86.exe https://aka.ms/vs/16/release/vc_redist.x64.exe

Admiral, thank you for the feedback. We will investigate remaining issues of fire arcs when we finish with the most important stuff regarding campaign

Admiral, please provide full details (with screenshots etc.) in a new thread

Greetings Admiral. The launcher could be hidden in the system tray (in the bottom right part of Windows, around clock), or you can check that in the Windows task manager there is no "launcher" process (if so, just end it).

Could you please try to completely uninstall the game by this guide: Then install the game in a different folder than before. Also, if you do not use 1920x1080 resolution, please switch to this resolution to check if the problem still happen

Greetings Admiral. Could you please clarify if you tried to verify integrity of game files in the launcher by expanding "Option" button and selecting "Repair"? Or, please complete reinstall by this guide:

Yes, please complete all steps described here:

I'm glad the problem is gone!

Admiral. Could you please try follow this guide and contact directly Xsolla support team: Open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\Ultimate Admiral Dreadnoughts\log There will be log files from the launcher (e.g. 1.10.21.txt) Please copy the latest log file, then contact Xsolla support team via live chat option (help.xsolla.com) or email (support@xsolla.com), describe your issue in details and attach the log file, and the screenshot with errors you posted above. Please keep us updated on the problem, hope it will be resolved soon! Xsolla is awaiting your details We will try to bring the game to Steam as soon as possible but we cannot provide any dates right now

Greetings Admiral. Please try to completely uninstall the game and launcher files by this guide: 1) Uninstall the game from launcher, then uninstall the launcher, after that make sure no temporary files remained: 2.1) Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\ Right click on Ultimate Admiral Dreadnoughts folder and delete it 2.2) Open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards) type: regedit Go to HKEY_CURRENT_USER\SOFTWARE\Game Labs\Ultimate Admiral Dreadnoughts Right click on Ultimate Admiral Dreadnoughts folder and delete it Close regedit 3) Open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\ delete the folder Ultimate Admiral Dreadnoughts if it is there 4) Install the launcher and download the game

Admiral, the problem is known and a fix is being tested. Apologies for the inconvenience

Please try this link instead: https://cdn.akamai.steamstatic.com/steam/apps/502520/manuals/UGCW_Guide_v1.25.pdf?t=1606630974

The loading problem should be addressed within the next hotfix that is being tested right now, apologies for the inconvenience

Admiral, the problem is known and a fix is being tested. Apologies for the inconvenience

Greetings Admiral. The problem is known and a fix is being tested. Apologies for the inconvenience

Greetings Admiral. Could you please clarify if you tried to update/reinstall video card drivers?

I'm glad the temporary workaround helped. Information about this problem was sent to Xsolla and currently being investigated by them

Admiral, please check this workaround:

Admiral, thank you for the details, information is sent to Xsolla

Admiral, could you please try to reinstall video card drivers?

Do you mean you tried to reinstall GPU drivers? what is your video card and driver version? If you have not tried to reinstall video card drivers, please do so

Greetings Admiral! Please clarify what happens exactly when you try to run the launcher or the game? Please provide full details

Could you please clarify if you tried to reinstall following this guide:

Admiral, nice to hear the problem is solved! Reinstalling GPU is recommended as a possible solution to this problem. We will also offer a new hotfix which will improve the graphical settings functionality and reduce the probability of such issues.