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Ink

Developers
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Everything posted by Ink

  1. Do you mean your PC crashes and you have to reboot it or it is just connection issues within the game?
  2. Greetings Captain. Could you please clarify if the problem is still there?
  3. Captain, Has it been sent right away you experienced issues? Connection seems to be good. If you sent it with a delay, a temporary issue could be gone already
  4. Captain, is the problem still there?
  5. Ink

    Capsized

    Captain, please check private forum message or in-game message for additional clarifications
  6. Admiral, please send any information that you think is important
  7. Greetings. Thank you for the report. Appropriative actions will be taken based on investigation
  8. Greetings Captain. It looks like a temporary connection issue on your side that affects your region only. Is the problem still there? Do you have an option to test a different source of connection (e.g. mobile internet) or VPN?
  9. Greetings Admiral! Thank you for your offer, we will start localization after Campaign is finished. You can write on info@game-labs.net and we will contact you if needed
  10. @MajSharpe Greetings Admiral, The workaround is to wait for about 5 minutes, the state will be changed from in game to Play
  11. Ink

    RIGG Locked up

    Captain, neither these two clipped screenshots nor the screenshot from report were done properly during the problem (full size screenshots during the problem + F11 report in the same time). For example you could accidentally turn off sailing crew focus.
  12. а первый пункт?
  13. @kievrider Просьба выполнить следующие шаги в данном порядке: https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/?do=findComment&comment=542624 https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/ Проверить целостность файлов игры в Стиме (ПКМ на игре, Свойства->Локальные файлы)
  14. Скорее всего проблема не связана напрямую с игрой. Вы пробовали обновить драйвера видеокарты/Windows? Также, наблюдаются ли проблемы в других современных играх?
  15. Просьба зайти в игру, попробовать войти на сервер, закрыть игру и отправить crash report (2-я опция) и точно также скопировать сюда номер
  16. Captain, thank you for the report, there was a minor issue that has already been solved.
  17. Добрый день. Скорее всего у Вас заблокирован порт 8080 для Naval Action. Просьба выполнить Test connection report из лаунчера игры в Стиме (3-я опция). После теста номер репорта будет скопирован, напишите его в этой теме (наподобие NAS-1234567)
  18. Captain, there is no bug, please check patch notes here: Please keep support forum for in-game bugs and issues
  19. Ink

    where's the loot!?

    Captain, if the problem is confirmed you will be contacted in-game
  20. Captain, unfortunately this is not a compensation case as hardware failure is not related to game bugs
  21. Admiral, please check private message for additional instruction in the top right corner of forum interface
  22. Просьба попробовать следующее: 1) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/ 2) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/?do=findComment&comment=542624
  23. Admiral, please continue to this topic:
  24. Admiral, please continue to this topic:
  25. Greetings Admiral! Is the issue still there? Have you tried to run as admin or reinstall the launcher? If you do not have launcher link anymore please send a mail to ink@navalaction.com
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