Ink
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Everything posted by Ink
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No issues in distribution of home defence fleets has been spotted after checking.
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Captain, there were no issues on servers by the time of your report. It must be a temporary connection issue, also you forgot to send connection test report right after the issue.
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Captain, based on your description it seems you experienced either system issue or connection issue. Please try to verify integrity of game files in Steam (right click on Naval Action ->properties->local files tab)
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Admiral, thank you very much for the detailed report, the issue will be addressed by the dev team accordingly to priority list. Such detailed reports are always welcome as it helps a lot to find out the problem pretty fast
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Captain, after investigation the case is dismissed due to mutual friendly fire. Your ship escaped this battle alive and you lost it in another battle with no friendly fire. Also, make sure to verify integrity of game files in Steam
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Nice to hear the problem is gone!
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Another workaround would be to verify integrity of game files in Steam (right click on NA in Steam->properties->local files tab) and also the first workaround here: https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/ Also, have you tried to reinstall the game?
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Have you installed or updated any Antivirus software? Are you using Kaspersky?
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it says that im in game but im not and i cant get in.
Ink replied to DarthDominik's topic in Game Technical Issues
Greetings Admiral, yes - at the moment this is the only workaround to fix In Game status after cases such power outages -
Greetings Captain, please try this workaround:
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You were reported by other players and from the context it was not clear to those who reported you that it was a joke. If you want to make a joke, be sure other players around would get it and not report you.
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Have you tried to update sound dreivers?
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Random, frequent, rapidly resolved disconnects
Ink replied to Preechur Blackheart's topic in Support
There could be a temporary issue on your ISP side, is the problem still there? -
Captain, this is not a disconnection, a player started a mission
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Просьба проверить личное сообщение на форуме
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Captains, appropriate actions will be taken. Thank you for the report.
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Captain, please continue to report such cases via F11 right away the moment you noticed this problem - it will help us to reproduce the case and fix the problem
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The case is under review
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Greetings Captain, could you please clarify if you tried to update sound drivers or verify integrity of game files in Steam, or reinstall the game? For refund on Steam please check their refund policy: https://store.steampowered.com/steam_refunds/
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Have you reported it via F11 once you opened the chest?
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Просьба сразу после возникновения проблемы закрыть игру и отправить connection test report из лаунчера игры в Стиме (третья опция)
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Help! How do I change my email?
Ink replied to Kommandant Flauschige's topic in Game Technical Issues
Admiral, please contact Xsolla support team. Contact Details: Support Email: support@xsolla.com 24/7 Live Chat: http://help.xsolla.com -
Captain, have you tried to restart the game and check if reward is there? Also have you sent in-game report?
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Ultimate Admiral: Dreadnoughts - Steam Release Plan Update
Ink replied to Ink's topic in General Discussions
The post is updated
