Ink

Greetings Admiral! Steam keys were not sent yet. Only keys for Xsolla game launcher were sent few months ago. Could you please clarify if you do not have access to the game launcher?

Captains, please join our discord server (https://discord.gg/WsxaUse) or join Steam forums and continue there, for example: https://steamcommunity.com/app/311310/discussions/1/2941371547496313500/ Naval Action Discord and Steam forums are main platforms to discuss the game and track the latest news and announcements.

Greetings Admiral! The workaround to fix this problem is to start the launcher and leave it for about 3-5 minutes, the "In-game" will be changed to "Play" after that.

Greetings Admiral! Please check this topic for further instructions

Greetings Admiral. The problem was not reproduced. If you find a reproduce please send in-game report through CTRL+J and describe in details the problem.

Admiral, nice to hear the problem is gone!

Greetings Admiral. In case this issue appears again could you please open task manager and search for “launcher” process and end it?

Admiral, could you please clarify if the problem persists?

Admiral, the problem is fixed now, please check this topic:

Admirals, Xsolla just have informed the problem is fixed and you must be able to login again. Apologies for the inconvenience caused

Admiral, nice to hear the problem is gone!

Greetings Admiral. Open Windows Command Prompt (press Windows + R and type: %HOMEPATH%\AppData\LocalLow\Game Labs\Ultimate Admiral Dreadnoughts press enter afterwards A folder will appear, there are two files: Saved designs are saved in "mission_data.xml" Mission progress (and game settings) are saved in "settings.xml" However, transfer of these .xml files on a different PC is not supported, you can try to copy/paste the files but there is a risk to cause problems. If his game is not running after that, you can delete these files and they will be re-generated once you launch the game again.

@Brontes @Despe Captains, this is a known issue: https://steamcommunity.com/app/311310/discussions/1/2953755260414747752/ Fix in the process. Apologies for the inconvenience. P.S.: Please use Steam support forum instead, or join our Discord server: https://discord.gg/WsxaUse

Greetings Captain. There was only two experience wipes in past, in 2017 and in june 2019, when the game was released from Early Access on Steam.

Admiral, you are welcome!

Greetings Admiral! At the moment you can try to force Vsync via Nvidia Control Panel or AMD Catalyst Control Center

Greetings Captain. Appropriate actions will be taken after investigation. For future cases please use our Naval Action discord instead of this forum: https://discord.gg/wUYafUG

Greetings Admiral. Thank you for the report. This is a known issue

Admiral, thank you for the details. Glad to hear the problem is solved

Admiral, thank you for the details! Glad to hear the problem is solved

Greetings Admiral! Have you sent it on ink@navalaction.com? Also, have you tried to reinstall the game?

Captain, the problem was fixed today

Greetings Admiral! Apologies for the inconvenience, please send a mail to ink@navalaction.com from email address that was used to purchase the game

Admiral, could you please also try this workaround: Close the game Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\Ultimate Admiral Dreadnoughts Delete the settings.xml file Start the game

Greetings Admiral. Could you please clarify if you do not experience the same issue with any other game on your PC?