Ink

Greetings Liam. Please be so kind and contact Xsolla support and ask for refund the second copy via this guide:

Greetings Captain. as the first workaround could you please clarify if you tried to verify integrity of game files in Steam? Right click on Naval Action in Steam library, select properties and go to the local files tab. By the way, all support for Naval Action is moved on Steam forums: https://steamcommunity.com/app/311310/discussions/2/ and official discord sever: https://discord.gg/WsxaUse

Greetings Captain. This is not a bug, paints for the 1765 Victory are not in the game yet. As soon as paints are added we will announce it.

Admiral, glad to help!

Admiral, please try to completely uninstall the game and launcher files by this guide: please try to uninstall, then remove all temporary files (once you uninstall the game): 1) Uninstall the game from launcher, then uninstall the launcher, after that make sure no temporary files remained: 2.1) Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\ Right click on Ultimate Admiral Dreadnoughts folder and delete it 2.2) Open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards) type: regedit Go to HKEY_CURRENT_USER\SOFTWARE\Game Labs\Ultimate Admiral Dreadnoughts Right click on Ultimate Admiral Dreadnoughts folder and delete it Close regedit 3) Open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\ delete the folder Ultimate Admiral Dreadnoughts if it is there 4) Install the launcher and download the game

Greetings Admiral! According to Xsolla you can use Visa prepaid cards, please choose credit/debit card and continue further

We are glad the problem is fixed!

Greetings Captain! The most recent updates about the game are posted in the blog: https://www.sea-legends.com/blog The game is in development right now, we will provide more news as time goes.

Greetings Admiral, Could you please clarify if you use Citrix workspace software? If so please try temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix) Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok Expand System devices tab and find Citrix Virtual Bus Enumerator Right click on it and select "Disable"

Admiral, Please try this workaround: Close the game Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\ Right click on Ultimate Admiral Dreadnoughts folder and delete it Start the game and check the problem

Greetings Captain! The purpose of the mission is to show the beauty of ship combat right from the start and show players the ropes of basic combat. A player has to inflict certain damage threshold to hulls and sails of enemy ships, as well as kill some of its crew - the requirements and progress is shown on the right side of the screen.

Could you please be so kind and send a bug report via CTRL+J?

Greetings Admiral. The question was answered here:

Greetings Admiral. You can install the game on as many devices as you wish but you can only run one instance at a time. If you cannot find links to download the game from Xsolla, please check this guide:

Admirals, thank you for the feedback, we will investigate the problem further and fix it as soon as possible

Captain, please join our official discord server at https://discord.gg/WsxaUse

Admiral, once the problem happens again, could you please alt-tab, open task manager and make sure there is only one instance of the game running?

Admiral, it seems we have solved the problem through conversation in the game discord

Admiral, please try this workaround:

Admiral, could you please clarify if you tried to verify integrity of game files in the Launcher via "Repair" option?

Admiral, please try to complete reinstall the game and also remove all temporary files: 1)Uninstall the game and launcher 2)open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\ delete the folder Ultimate Admiral Dreadnoughts if it is there 3)install the launcher again If the problem persists, please open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\Ultimate Admiral Dreadnoughts\log There will be log files from the launcher (e.g. 26.01.21.txt) Please copy the latest log file and both screenshots, then contact Xsolla support team via live chat option (help.xsolla.com) or email (support@xsolla.com), describe your issue in details and attach both files. Please keep us updated on the problem

Greetings Admiral. Could you please be so kind and provide more details? Is the problem still there?

Greetings Admiral. Please contact me on ink@navalaction.com via email that was used to purchase the game

Greetings Admiral. Yes, please do

Admiral, could you please clarify if performance is changing during a game session, or it is only either good or bad for a given session?