Ink

Closed

Captain, do you have any screenshots? You, most likely, experienced temporary connection issues. A screenshot would help a lot to understand the problem. Also, please only use the official Discord or Steam forums for technical support for Naval Action: https://discord.gg/WsxaUse https://steamcommunity.com/app/311310/discussions/2/

Greetings Admiral. The game is not yet available on Steam, you have to play the game through game launcher provided by Xsolla, check your emails for mails from Xsolla to get the link. If you cannot find it, please contact me on ink@navalaction.com via email that was used to purchase the game

Admiral, the general workaround is to click on the mail address in the top right section of launcher and click on "Settings", then deactivate the "Use a P2P connection" option

Admiral, please send me a mail on ink@navalaction.com from email address that was used to purchase the game and include there your activation code

Greetings Admiral. Please contact me on ink@navalaction.com from email address that was used to purchase the game

Glad to help! Closed

Greetings Admiral! Please contact me on ink@navalaction.com via email that was used to purchase the game and provide the key to investigate

Admirals, please contact me on ink@navalaction.com from email that was used to purchase the game and provide your keys to investigate

Greetings Admiral! Please contact me on ink@navalaction.com via email that was used to purchase the game (You can just copy this message)

Admiral, please check your email address, your email has to be answered by now.

Greetings Admiral. Right now you can only buy the game on our website through Xsolla, most likely you have to wait till the game will be available on Steam to be able to buy the game with Brazil reals

Admiral, please try to completely uninstall the game and launcher files by this guide: please try to uninstall, then remove all temporary files (once you uninstall the game): 1) Uninstall the game from launcher, then uninstall the launcher, after that make sure no temporary files remained: 2.1) Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\ Right click on Ultimate Admiral Dreadnoughts folder and delete it 2.2) Open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards) type: regedit Go to HKEY_CURRENT_USER\SOFTWARE\Game Labs\Ultimate Admiral Dreadnoughts Right click on Ultimate Admiral Dreadnoughts folder and delete it Close regedit 3) Open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\ delete the folder Ultimate Admiral Dreadnoughts if it is there 4) Install the launcher and download the game

Admirals, this is definitely a false positive, we will check what causes this and it will be fixed.

Admiral, perhaps some turrets had obscured fire line, so they did not fire.

Glad the problem is gone!

Greetings Admiral! There should not be any viruses in the file. We would suggest you to fully check your PC for any issues, it might also be the case of a false positive check by your Antivirus software, although we have not experienced such reports recently from other players.

Greetings Admiral, What are your PC specs?

Greetings Admiral! The general workaround is to start the launcher and leave it for 3-5 minutes, the state will be changed from In game to Play

Greetings Admiral. Please contact me on ink@navalaction.com via email address that was used to purchase the game.

Greetings Captain. In general all discussion about the game is moved on the discord, please visit our official discord at https://discord.gg/WsxaUse and perhaps you will find such clans

Please contact me on ink@navalaction.com by your email that was used to purchase the game

Please send me a mail on ink@navalaction.com from the email address that was used to purchase the game and provide the code

Captains, have you tried to copy paste the code to the Launcher rather than type it by hand?

Greetings Admiral, Yes, this is general workaround if your speed is too low with P2P connection. Glad the problem is solved!