Ink
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Everything posted by Ink
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TCP and UDP
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No, account is tied to Steam
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Then please send a connection test report via Naval Action Steam launcher (3rd option "report connection test")
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This is a known very rare issue with a ghost ship, but cannot be reporduced yet
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what are ranks of players (who do not receive the marks)? You have to be M&C rank or above to be able to receive the victory marks.
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Captain, port 8080 is blocked, please re-check that the game is allowed by antivrus/firewall Here is a standart workaround to fix such issues: Please check that router/software is not blocking ports 7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600 for the game, also turn off all programs which use internet heavily (like torrent programs, netflix clients), disable antivirus, turn off k9 web protection filter or similar to that filters
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Captain, as the first step please try those two workarounds: 1) 2)
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Trader ships unable to acquire more than 3 knowledge slots?
Ink replied to Isaac J Smith's topic in Support
This is a bug (related to only player crafted ships) - will be fixed tomorrow -
Please send connection test report via Naval Action launcher in Steam. Most likely you are experiencing the same issue as here
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Please check personal message to provide more information
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Please contact Xsolla support team via email support@xsolla.com or via live chat support at help.xsolla.com
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Could you please also send an in-game report via F11 button?
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Once you experience the problem again, could you please close the game and run connection test report (3rd option in Naval Action launcher in Steam). Also please try two workarounds: 1) 2)
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Can't connect to PvP server, even though I can play on PvE
Ink replied to Ulf Kristersson's topic in Support
Could you please clarify if this is the same topic as on Steam? https://steamcommunity.com/app/311310/discussions/2/1643167006261078777/ -
Could you please open Windows Command Prompt (press Windows + R), then type %HOMEPATH%\AppData\Local\Ultimate AdmiralAge of Sail, after that archive or compress the logs folder and send it to info@ultimateadmiral.com
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To clarify - the issue is being handled via email
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The issue is under investigation
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Could you please check the game now, there was a patch yesterday, some performance issues must be gone
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Was there a patch - lure the enemy changed?
Ink replied to dragonsblade71uk's topic in General discussions
No, it was not changed, the problem you are mentioning may happen from time to time yet, please try to step back and try again after a while -
Additional fixes in patch 0.0.1.9151: couple of freezes fixed performance improved
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The problem is solved.
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Please check private message - additional information is required Veuillez vérifier le message privé - des informations supplémentaires sont requises
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Under investigation, the topic will be updated once there are more info
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You can try a trader ship
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This is a forum for all players who speak Spanish regardless their in-game nations Este es un foro para todos los jugadores que hablan español, independientemente de las naciones en el juego.
