Ink
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Everything posted by Ink
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Captain, the game was released from Early Access in June and pvp server was wiped. You can check more information here: https://steamcommunity.com/app/311310/discussions/15/1644290549107571749/ https://steamcommunity.com/app/311310/discussions/15/1639788130271347223/
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For chat abuse please use in-game report function: right click on a player name next to abusive chat line and select "Report"
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Meanwhile, could you please try to complete deinstall the game and make a clean new install. It looks like a corrupted install, as the mentioned folder is missing
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Could you please try those workarounds: 1) 2)
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We have not tested the game for Steam remote play functionality, thus we cannot guarantee it is fully supported.
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Name change does not affect current missions. There is no need to abandon current mission and start new ones. Please be aware that not every assist is counted towards pvp hunt mission as damage threshold for mission count is higher than for the battle statistic. Also, repeated kills and assists on the same person do not count
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Captain, unfortunately the case cannot be compensated.
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Captains, the server is stable now and available to play on. Sorry for the inconvenience caused.
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https://forum.game-labs.net/topic/30574-cant-enter-pvp-server/?do=findComment&comment=658933
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Captains, the problem is not yet fully fixed, we will announce it as soon as possible
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Please do the following: open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\LocalLow\Game Labs\UA_Age of Sail\logs send the latest outputlog file to info@ultimateadmiral.com, include your forum name and brief description of the issue
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Please send your order email via forum private message to @sterner
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We plan to add gamepad support at a later stage, but there is no exact ETA at the moment though.
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The server is stopped, the fix is in the process. As soon as ETA is clear, we will let you know
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Captains, At the moment players experience problems with login on the server, the problem is under investigation, we will keep you informed. Sorry for the inconvenience
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The problem is under investigation
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Under investigation
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Once you bought the game, you will get a mail with instructions on how to install and activate the game. The mail will be sent to the address that was used to purchase the game
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Could you please clarify the date you bought the game?
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If Xsolla has not yet replied, could you please provide the email address that was used to purchase the game in a private forum message?
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The case is still under investigation
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Could you please clarify if you logged to game after a long break? as the game was released from Early Access in June and pvp server was wiped. You can check more information here: https://steamcommunity.com/app/311310/discussions/15/1644290549107571749/ https://steamcommunity.com/app/311310/discussions/15/1639788130271347223/
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the first thing to do when you notice disconnects is to run connection test as most likely it is related to packet losses
