Ink

The evidence is inconclusive as there are no additional reports in the systems on this player so no action will be taken The case is closed.

Dear Players, This Land Is My Land forum is closed, please use our forum on Steam instead https://steamcommunity.com/app/1069640/discussions/

Advertising messages selling items/gold/ships for real world currency is strictly forbidden. Players posting such messages in public spaces will receive permanent ban from chat without warning. Please report such messages by an in game report function and by posting in tribunal. Multiple reports on the same steam id (mass advertising) could also cause permanent game access bans. Keep in mind that we only accept in-game chat reports as proof, as reddit, discord and other platforms posts can be fabricated to badmouth users. Always remember that a good portion of of gold sellers are not there to sell you gold but to steal your credit card. Do not engage in transactions with shady brokers as you might lose all your money.

Discord accounts can be forged or faked to ban other people (by pretenders). Thus only in game chat or forums can act as proof of attempts to do a deal. We must issue an updated ruling on RMT trading after launch and will do so tomorrow 6th of August

Have you tried to reinstall the launcher? The launcher logs can be found here: open Windows Command Prompt (press Windows + R), then type %HOMEPATH%\AppData\Local\Ultimate AdmiralAge of Sail If the problem persists, please archive the "log" folder and send it to support@xsolla.com with a brief description

Captain, unfortunately tutorial rewards are redeemed only once per character, we cannot help you in this case.

@chaineddragonPlease make sure the game is not blocked by antivirus/firewall

@KronoXCould you please clarify for faster investigation - was it a purple 5/5 Trincomalee?

Скорее всего, у Вас были временные проблемы с коннектом, просьба уточнить, если проблема все ещё актуальна

Captain, what is your rank?

It was a hardware issue, server RAM is upgraded.

The server is live

ETA on live server is 5 - 10 min

Under review

Captains, unfortunately server daily maintenance is prolonged due to technical issues, exact ETA is unknown yet. We will keep you posted. Sorry for inconveniences.

The case is under review

Captain, if the problem still there, could you please send a connection test report right after that?

Dear players, This Land Is My Land forum is moving to the Steam discussions. You can find it here: https://steamcommunity.com/app/1069640/discussions/ The current sub forum https://forum.game-labs.net/forum/119-this-land-is-my-land/ will be closed within a couple of weeks

@contactBoth options should be fine with NA, its up to you to choose

You will need to close all outposts in the current nation, you can dock all your ships in a neutral port with outpost

Could you please clarify if the problem is still there? Have you installed any software like antivirus/firewalls etc.? It might be worth to check that the game is not blocked by it.

Battle instances with kill missions are lighter in terms of connection demand than instances started from Open World, thus the problem might still be about connection/side programs. Could you please make sure to check the general workaround for connection issues: Also, do you have an option to temporary test the game on a different source of connection or another PC?

Sure, all current owners of the game will get access to the game on Steam once This Land Is My Land is ready to be played through Steam (it is just not ready yet)

Captain, do you have some screenshots of the action or have you reported it via F11?