Ink
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Everything posted by Ink
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Greetings, Once you create an account within Xsolla launcher, there should be a confirmation mail, could you please clarify if you confirmed the registration? If you did not, please make sure to check your inbox folder for the confirmation email, also check junk (spam) folder just in case. Please let me know if the problem is still there
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Greetings, please check private forum message for additional information
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Greetings, the link to download the launcher is included in the receipt email from Xsolla. Make sure to also check junk (spam) folder. Please let me know if you still experience troubles to find it.
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Please check private forum message for additional clarification
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Greetings, the problem was send to Xsolla to investigate. Meanwhile, could you also please provide additional information, is the game installed on the same disk as the launcher? Are there enough space? Have you tried to run the launcher as admin?
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Greetings, Could you please clarify if the problem is solved?
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Greetings, the link to download the launcher is included in the receipt email from Xsolla. Please let me know if you still experience troubles to find it.
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Purchased the game, recieved key but no link to launcher
Ink replied to Jake4228's topic in Installation Issues
Greetings, the link to download the launcher is included in the receipt email. Please check private forum message for additional clarifications -
Greetings, nice to hear the problem is solved already!
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Captain, there is no bug, Cartagena caulking refit provides % bonus type and Navy Planking provides absolute bonus type as shown in their infocards
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Greetings, Could you please clarify if you are talking about Ultimate Admiral: Dreadnoughts? In that case, there should be a mail from Xsolla with the launcher link in your email that was used to purchase the game
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Greetings, Please follow this workaround: open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\LocalLow\Game Labs\Ultimate Admiral Dreadnoughts There will be the settings.xml file, right click on it and delete. The problem must be solved after that
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Greetings, Thank you for the feedback, this is a known issue and will be fixed in future updates
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@Steeltrap Greetings, Thank you very much for the feedback, shell trajectories will be improved within the next update
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Greetings, please private forum message for additional clarifications
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Greetings, please check private forum message for additional information
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Greetings, First of all, apologize for the inconvenience caused, the issue is being investigated by Xsolla. I will keep you updated via private forum message
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Greetings John. We have not tested the game compability on Mac OS by using Boot Camp/Parallels, as the game is only available on Windows PC Perhaps some players were able to run it and hopefully they will share their experience here, but we cannot provide additional information on the topic
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Captains, after detailed investigation on server logs no issues were found on server side. The problem must be related to temporary connection issues on 3rd side ISPs
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Greetings, Please check private forum message for additional clarifications
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Didn't received the email with the activation code
Ink replied to Moule_a_Gaufres's topic in Payment Issues
Greetings, Please check private forum message for clarifications -
Greetings, Thank you for the feedback, this is a known issue and will be fixed in future updates
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Yes, that would be the fastest way to resolve in-game bugs. Still, the information has been sent to the main dev team
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According to the logs, there were not loki in the battle, it was pure Player vs NPC battle
