Ink

Nice to hear the problem is solved!

Greetings, The key is tied to your account in the launcher, thus you can can play the game on different devices but only on one particular PC at a time. The Bonus key meant to be redeemed in the launcher to get access to the current stage of game. Later, once the game is available on Steam, your Steam key will also be sent to you

@[JACKS]Blackcloud The port was abandoned by a clan member, additional information has been sent to the clan leader character via in-game message

Captain, have you tried to contact cloud gaming support team? We have not tested the game for cloud gaming service functionality though, thus we cannot guarantee it is fully supported. There was a similar topic in past:

Greetings, Please check private forum message for additional clarifications

The case is not reproduced yet, as a temporary workaround, please try to re-create the battle group before entering a battle. If you face this problem again, please make a fresh F11 report

it is a known issue, that we will fix asap, however during a fight they work properly

After investigation no bugs are found. Upon leaving the combat you have not created a fleet ship from Endymion (e.g. - all crew were moved to Rattvisan, which made Endymion a derelict rather than a fleet ship in your fleet) and since Rattvisan cannot be captured to use outside of a combat (being an imported ship), you lost both ships Please check for reference: https://forum.game-labs.net/topic/31471-hotfix-for-patch-35-11-september/ https://forum.game-labs.net/topic/26561-imported-vessels-limited-capture-safe-teleport-using-fleets-fix/

Greetings! Could you please locate output_log text file in the game flies (Games\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data) and send it to ink@navalaction.com with a brief description (you can copy your message here and include your forum name)

Greetings, please check private forum message for additional clarifications

Greetings Captain, There are two ways on chaning the name, the first one is to completly delete your character, the second one is to use Prolific Forger DLC. In case you change the name by deleting your current character, then you will lose experience progression and assets the character had before the deletion. In case you use the Prolific Forger DLC, you do not need to delete your character - the DLC also provides nation change option. Both nation and name change options can be also used in future (there are cooldowns on each use)

Could you please send unity_log and dxdiag text files to ink@navalaction.com: Right click on Naval Action in Steam, click on "properties", then go to local files tab and click on "browse local files" A folder with game files shall appear, open "log" folder, there should be unity_log text file Open Windows Command Prompt (press Windows + R), then type dxdiag click on "Save all.." Attach both files to a mail and send it to ink@navalaction.com

Greetings, Please check private forum message for clarifications

Greetings! Could you please clarify what GPU (video card) do you have?

Greetings, please ask the port owner to check if the bonuses applied to the clan only or to the clan and its friends

Данный случай изучается, по результатам проверки будут приняты соответствующие меры

Greetings, please check my reply in the private message

The case is still under investigation

Greetings, please check private forum message for additional clarifications

Greetings Jeffrey, please check private forum message for additional clarifications

Greetings Mickey, please check private forum message for additional clarifications

Greetings! Yes, this is possible, you need to contact Xsolla support team directly via live chat help.xsolla.com or email support@xsolla.com - they will guide you on how to upgrade the account.

Greetings! Have you reported the case via F11? The case will be investigated on Monday

Greetings, Please also make sure to report the chat abuse via in-game report function (right click on a person in chat and select "Report") The case is under investigation. Appropriative actions will be taken

It’s a big earthquake from Apple that affects even large companies. Please check for example: https://www.rockpapershotgun.com/2019/10/09/macoss-32-bit-breaking-catalina-update-is-live-wreaking-havoc-on-classic-game-collections/ Unfortunately, unlike Microsoft (which makes sure that old applications are working on new Windows) Apple decided to cut all old apps and force developers to find a solution. It was unexpected to lose so suddenly the Mac OS compatibility. We will try to fix the issue, but we cannot promise when this will become possible, since we made the game long ago and we need to hire people and train them to repair the problem.