Ink
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Everything posted by Ink
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For any future similar cases with loki, please first of all send F11 report inside the battle and make the tribunal thread right away
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Glad the workaround helped!
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Nice to hear the problem is solved
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Could you please provide more information about the issue?
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Greetings, have you tried to check overheating?
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@PillDoc98 Please also check private forum message for addtional clarficatitons
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Purchase Of Commodore - Steam Included right?
Ink replied to Gsam's topic in Early access discussions
Greetings Admiral. Once the game is available on Steam, the Steam key will also be sent to you on the email that was used to purchase the game -
Odd problem of 2 guns out of 3 firing when NOT ladder aiming
Ink replied to Steeltrap's topic in Game Technical Issues
Greetings, please try to upload the screenshots on services like imgur.com and post the links here -
Greetings Admiral. Unforuntaly Comcast ISP users may experience issues with downloading the launcher, the current workaround is to try a free VPN or a different source of connection like mobile internet
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Please make sure you reported it via F11, the case will be checked on Monday
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Greetings, could you please clarify if you reported the case via F11?
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Internet connection dies when running the game
Ink replied to Thuban's topic in Game Technical Issues
Greetings, could you please clarify have you checked the issue with other games as well? -
Greetings The bonus key is indeed meant to be redeemed in the launcher to get access to the current state of the game. Once the game is available in Steam, you will also receive the Steam key
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Greetings, the link to download launcher hasn’t been changed, have you tried to search for mails from Xsolla to find the link? Also please check private forum message for additional clarification
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Greetings, could you please clarify what game do you mean, as you posted in Naval Action sub forum, but the game is available in Steam only. Most likely you meant either Ultimate Admiral: Dreadnoughts or Age of Sail
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Ship stuck in shallow water, tow function not working
Ink replied to Capn ButtPirate's topic in Support
Greetings, the tow function is not available to player means that there are still ways to escape the shallows, please ask your friend to try and check all possible ways to escape it -
We plan to release Early Access in Steam within 2-3 months, but we have no dates on full game release yet
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Greetings, please check private forum message for additional clarification
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Please try this workaround if you face the crash again : The workaround is to try temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix): Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok Expand System devices tab and find Citrix Virtual Bus Enumerator Right click on it and select "Disable"
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Please check private forum message for additional clarification
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Greetings, please check private forum message for additional clarification
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Captain, have you recently used Citrix workspace software?
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Please report such cases via report function. Once the report is checked appropriative actions will be taken
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Under investigation
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@Jan Bellaq Inflation discussion is moved out from hotfix discusion
