Ink
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Everything posted by Ink
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Once you stuck with “in game” status, could you please find in the task manager any process named as “launcher” and end it than restart the launcher
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Captains, If your ship have frozen in battle for no apparent reason - please report in support section on the forum. Tell us your nickname, date and approximate hour of the freeze. Also please make sure you report it via F11 in-game bug report function. Thanks in advance.
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Greetings, have you checked the cases where O (letter) might be 0 (number) or vice versa? Also, l (small L) and 1 etc. If you sure you tried everything, please send me a private forum message and provide there email that was used to purchase the game.
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Greetings, please check private forum message for additional clarification
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@ichdeaaron @Gessoo @Amazingdeath @ExilOstfriese Please check private forum messages for additional clarifications
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Greetings, please clarify is the problem is still there
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Please send me a private forum message and provide there email that was used to purchase the game
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Captain, there is no bug, the Death Circle does not affect NPC ships to prevent exploits from players. Actions of others should not influence your combat behavior and warning as many players in combat zone will suicide their captured ships to get a kill or damage. The warning was clearly visible on your screen, when you see outside of combat zone warning you should come back to the combat zone.
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- hercules
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Greetings, please check private forum message for additional clarification
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The case is closed. Measures have been taken
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Greetings, the game should run ok, but we only guarantee game stability according to the system settings we recommend on our page
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At the moment no, but as soon as the game is available in Steam, there will be another options
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Greetings, you do not need new key, you just need a link to download the game so you can login to your account and continue to play. Please check private forum message for additional clarification
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Captain, make sure to report it via the chat report function. Appropriate actions will be taken once the in-game reports are checked
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Please try this workaround if you face the crash again : The workaround is to try temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix): Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok Expand System devices tab and find Citrix Virtual Bus Enumerator Right click on it and select "Disable"
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Captain, port 8080 is blocked for NA, thats the reason of the problem you are experiencing
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Greetings, please open Command Prompt by pressing Win+R and type there %HOMEPATH%\AppData\LocalLow\Game Labs\UA_Age of Sail\Save
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Greetings, please check private forum message for additional clarification
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Greetings, the case is closed, there is not enough facts to consider the in game clan name as abusive one.
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Greetings, could you please send a connection test report (third option in Naval Action Steam launcher). The number will be copied in buffer once the report is done, you can just paste it here (something like NAS-123456)
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Greetings, please check private forum message for additional clarification
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The current price is listed in dollars , more payment options will be there once the game is available on Steam
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Greetings, could you please contact Xsolla team directly via 24/7 live chat at help.xsolla.com or email support@xsolla.com They should explain to you what kind of problem you are experiencing and how to fix it
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Thanks for the report, appropriate actions will be taken once the in-game reports are checked
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Greetings, do you have saves in the game you would like to keep? If no, you can just uninstall and reinstall the game
