Ink
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Everything posted by Ink
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Greetings Captain, as the first steps, please try: 1) Verify integrity of game files in Steam (right click on Naval Action in Steam, click on properties->local files) 2) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/ 3) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/?do=findComment&comment=542624
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Greetings Admiral! Xsolla team aware on the issue and they are fixing it at the moment. Thank you for the report
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Admirals thank you for the reports. Both problems are known issues and eventually will be fixed within future updates
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Greetings! In Naval Academy missions you can click on a "+ New Design" and design your ship The design will be saved even if you exit the game. Right now the feature to save your ship is a very basic one and we plan to improve it. -
In case you accidentally deleted a mail from Xsolla, please contact them directly via this guide
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Admiral, please keep in mind the problem may appear again once Citrix software is updated (e.g. new version released)
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Under investigation. Once investigated, appropriative actions will be taken
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Greetings Admiral, The game is only available through Xsolla launcher at the moment. As soon as the game is available on Steam Early Access, your Steam key will be sent on email address that was used to purchase the game.
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Captain, could you please clarify if you still experiencing the problem?
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Ultimate General: Civil War does work on the latest Mac OS update
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@Chat Banned Most likely players join their missions
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Under review
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Under investigation
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Greetings Admiral! Unfortunately NVIDIA® GeForce® MX130 is a bottleneck here, I'm afraid this videocard cannot run the game well. The game will most likely work, optionally setting non-maximal settings at startup will be necessary.
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Captain, according to the logs there were mutual friendly fire (green on green). Mutual friendly fire should be handled by captains themselves. Not tribunal worthy
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Rank demoted for both parties Wallets emptied for both parties
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Most likely a player entered a mission. What is the exact time it happened, what is your character name and player that disappeared? Please write just character names, without clans, e.g. 1) It happened xx:xx server time 2) my name is xxxxx 3) disappeared player name is yyyyy From your first message date and character names are unclear.
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Greetings Captain. There were no mistakes made regarding Raider NPC stats
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Admiral, nice to hear the problem is solved!
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Cannot join kill mission battle
Ink replied to tzervo's question in Feature proposals and Gameplay Help Q&A
2013 package is also required -
Greetings, do you have a screenshot with the full list of players (with pressed TAB)? Also, why the chat is edited?
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Under investigation. Once investigated, appropriative actions will be taken.
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Shipwreck fleet appears and suddenly game keeps kicking me out
Ink replied to T R 0 U B L E's topic in Support
Greetings, In such situations please send connection test report via Naval Action launcher in Steam (second option “report connection test”) Also do you have a screenshot during the lags? Unfortunately It seems you experienced temporary connection issues -
Багов в обоих случаях нет. По логу из репорта, у вас было 28 очков подготовки (что осталось после абордажа с НПЦ)
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Dear Captains, All chat report tribunals are recieved and appropriative actions will be taken after weekly investigation of chat reports. The reason chat report tribunals are not approved is that it should be reported via in-game report function, otherwise the Tribunal will be flooded by similar cases. Please post in the tribunal only if you received real life threats/death wishes abuse - in that case immediate actions will be taken.
