Ink
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Everything posted by Ink
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Could you please clarify what antivirus do you use?
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Admiral, could you please make a screenshot of the issue (e.g. launcher process in task manager), then open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\Ultimate Admiral Dreadnoughts\log There will be log files from the launcher (e.g. 19.04.20.txt) Please copy the latest log file and screenshot, then contact Xsolla support team via live chat option (help.xsolla.com) or email (support@xsolla.com), describe your issue and attach both files
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Greetings , could you please make sure Windows is up to date, also have you tried to reinstall the launcher?
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Admiral, glad to hear the problem is gone!
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Greetings Captain, a shipyard could not be deleted due to PC crash, have you reported the case via F11 bug report button?
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Greetings Admiral, please check this guide:
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Greetings Admiral, could you please clarify what happens when you try to start the launcher, perhaps any windows pop up?
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Captain are you sure you have not spent 10k of doubloons on a building like Academy?
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Greetings, Please send connection test report in such situations (3rd option in the game launcher in Steam), also have you noticed lag and ping spikes?
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Greetings Admiral! Optimization will be done once all planned features are in game, but we do not have a complete target on the lowest specs yet
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Greetings Admiral! In case this issue appears again could you please open task manager and search for “launcher” process and end it?
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@Karel Eduard Greetings Captain, as the first steps, please try: 1) Verify integrity of game files in Steam (right click on Naval Action in Steam, click on properties->local files) 2) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/ 3) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/?do=findComment&comment=542624 Also to clarify - does the ping drop to zero once freezing happens?
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The case is under investigation. Once investigated, appropriative actions will be taken
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The game will run but performance most likely will not be that good, although you can adjust settings to low on starting the game
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Hello, please provide full PC specs, like CPU, GPU and RAM
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The case is investigated, violation of the rules is found to be true. Both players are warned, Steam ID is recorded for future violation of the rules
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(Japanese) Modern Sec Tower I and II do not allow single 3" guns
Ink replied to Tycondero's topic in Game Technical Issues
Greetings Admiral, this is not a bug but a gameplay decision by design -
As was said above by @admin, this is a temporary weather condition and it will be back to normal condition within one of the next updates
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Any way to buy the edition with your name in the game?
Ink replied to Joryl's topic in General discussions
Greetings Admiral, At the moment the game is available to purchase on Steam only -
@maruadermel Greetings, Steam is online distribution platform for games, please check this guide on how to activate the game on Steam:
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The case is under investigation
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We will check the issue, thank you for the report.
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Greetings Admiral, the game is available through a launcher provided by Xsolla. At later stage the game will also be available on Steam
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Greetings Admiral. Our current plans are to finish all planned features and release the game. After that we might consider such options as multiplayer, but there are no guarantees or promises at this stage
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Very loud buzzing or hissing noise in game
Ink replied to CaptainKoloth's topic in Game Technical Issues
Admiral, it is nice to hear you have found the source of the problem!
