Ink
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Everything posted by Ink
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Captain, no need to report it further if you already reported it.
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The case is under investigation. Once investigated, appropriative actions will be taken
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@Hexxus674 According to logs you've built a forge (10000 doubloons) and a workshop (5000 doubloons) on April 17th (around 22-23 pm server time) that, most likely, led you to a confusion
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Please try this workaround: The workaround is to try temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix) Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok Expand System devices tab and find Citrix Virtual Bus Enumerator Right click on it and select "Disable"
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Captain, There is no definitive proof that target was griefing you. NAB report only provides a snapshot at certain time and should be only used for bugs or exploits. Not for griefing cases. If he fought you and escaped there is no rule breaking.
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Captain @William Death is right. There is no bug, the topic is closed.
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According to logs there are no issues, initially you created a contract to buy 200 9-pdr long guns (for 1440000 reals in total) and it was successfully completed - you got guns in exchange of reals. After that you placed the same buy contract (200 9-pdr long guns for 1440000 reals)
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Captain, your case is under investigation yet
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Greetings Admiral, unfortunately there is no solution at this moment, the game does not support Mac Os and we cannot guarantee the game will properly work through Parallels or a similar software.
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Greetings, please try this workaround: The workaround is to try temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix): Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok Expand System devices tab and find Citrix Virtual Bus Enumerator Right click on it and select "Disable"
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Greetings Admiral. Thank you for the report, this is a known issue
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Collecting more data: game changes user controls
Ink replied to Doctor Lucky's topic in Game Technical Issues
Greetings Admiral, The game should not affect keyboard settings, just in case, have you tried to update Windows? -
Found some grammar mistakes.
Ink replied to Gandalf The White's topic in Current Feature Improvement Suggestions
@Gandalf The White Captain, thank you for the feedback! -
The case is under investigation. Once investigated, appropriative actions will be taken
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Glad to hear the problem is solved!
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Admiral, could you please make a screenshot of the issue, then open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\Ultimate Admiral Dreadnoughts\log There will be log files from the launcher (e.g. 20.04.20.txt) Please copy the latest log file and screenshot, then contact Xsolla support team via live chat option (help.xsolla.com) or email (support@xsolla.com), describe your issue and attach both files
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Error Another Instance of Installer Currently Running
Ink replied to BMG's topic in Installation Issues
Greetings, if you face this problem again in future, please try to find "launcher" process in task bar and end it. Regarding the invalid key, there is another topic that you've created: -
Greetings, could you please clarify if you tried to copy the key and then paste in the launcher?
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Captain, please check this topic for reference:
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Greetings Captain, There is no bug, more than one Loki can join a battle
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Greetings, it is nice to hear the key is received!
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Greetings, please make sure there is no "launcher" process in task manager. Also to avoid low downloading speed, check this workaround: Click on the mail address in the top right section of launcher and click on "Settings", then deactivate the "Use a P2P connection" option as shown on the screenshot:
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Greetings, in case you have not received the key, could you please check this guide:
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Greetings Admiral! Our current goals are to finish all planned features and release the game on Windows PC. After that we might consider release on Mac OS as well but there are no guarantees or promises at this stage
