Ink
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Everything posted by Ink
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No, solution #2 and #3 do not affect each other Have you tried to update/reinstall gpu and monitor drivers?
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Greetings, yes this is possible, you have to contact Xsolla team directly via live chat at help.xsolla.com or email support@xsolla.com They will guide you on how to upgrade the current version of the game
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Greetings, please check that router/software is not blocking ports 7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600 for the game, also turn off all programs which use internet heavily (like torrent programs, netflix clients), disable antivirus, turn off k9 web protection filter or similar to that filters
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Comp crashed and its still showing i'm in game after restart
Ink replied to SMAKDY's topic in Game Technical Issues
Once the game is available on Steam you can play there and uninstall the launcher -
Admiral, nice to hear the problem is solved!
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Greetings Captain, as the first steps, please try: 1) Verify integrity of game files in Steam (right click on Naval Action in Steam, click on properties->local files) 2) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/ 3) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/?do=findComment&comment=542624
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To clarify - have you tried to reinstall the game yet?
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The case is under investigation, appropriate actions will be taken
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Greetings Admiral, our goals are to finish all planned features and release the game, after that we might consider multiplayer but there are no guarantees at this stage
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Greetings, could you please try to repair game files (there is an option under "Options")
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Установили источник проблемы - будет исправлено в одном из следующих обновлений.
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Спасибо за репорт, изучим проблему
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Greetings Admiral! Could you please open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\Ultimate Admiral Dreadnoughts\log There will be log files from the launcher (e.g. 23.04.20.txt) Please copy the latest log file and this screenshot, then contact Xsolla support team via live chat option (help.xsolla.com) or email (support@xsolla.com), describe your issue and attach both files
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Could you please make sure monitor drivers and GPU drivers are up to date?
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Как часто у вас возникает подобная проблема? Антивирус не Касперский?
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another workaround that might help: 1) close the game, 2) open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\LocalLow\Game-Labs\Naval Action 3) delete all files in the folder After this, launch Naval Action and check the issue.
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Greetings Admiral, The "Internet connection required to start the game" phrase is there from day one. Email sending the keys is from Xsolla they might have forgotten to edit it. You should use store information and promises on the store page as promises
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Just ordered the game, but no key received
Ink replied to Kimuriel178's topic in Installation Issues
Greetings Admiral, please check this guide: -
Greetings Admiral, please check this guide:
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Greetings Admiral, our current plans are to finish all planned features and release the game. After that we might consider multiplayer but there are no guarantees about it at the moment
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Greetings, Please try this workaround:
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The case is under investigation, appropriate actions will be taken
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На расследовании, будут предприняты соответствующие меры
