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Ink

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Everything posted by Ink

  1. Ink

    Missing Purple Trinc

    Ink replied to KronoX's topic in Support

    Details were sent via private message
  2. Ink
    Captain, please check private message to clarify details.
  3. Ink
    Captain, there is additional text window with red fonts that warns a player that items will be deleted The items cannot be brought back unfortunately.
  4. Ink
    Based on provided evidence and additional investigation there are no sufficient facts to consider violation of rules to be true. Thus the case is closed. If the same situation appears again with said players, please create a new tribunal thread with evidence, additional investigation will be done.
  5. Ink
    Update: this is not possible to join different sides of a battle for pirates anymore
  6. Ink
    Captains, for chat and nickname abuse cases please use in-game "Report" and "Ignore" functions, you can also use F11 report for abusive nicknames
  7. Ink
    After investigation green on green damage is confirmed, Accused player received a warning according to game rules. However no other violation of rules were spotted during the investigation
  8. Ink
    After investigation green on green damage is confirmed, Accused player received a warning according to game rules.
  9. Ink
    After investigation green on green damage is confirmed, Accused player received a warning according to game rules.
  10. Ink
    After investigation green on green damage is confirmed, Accused player received a warning according to game rules.
  11. Ink
    Captains, at the moment some players might experience problems with login to NavalAction due to Steam authentication issues. We are expecting for Steam servers to be up asap. Sorry for inconveniences.
  12. Ink

    Problem Longing in

    Ink replied to JobaSet's topic in Support

    Captains, this is a known problem, unfortunately Steam is experiencing connection issues at the moment.
  13. Ink
    There is daily maintenance time for about ah hour (might be longer with big updates) - it is needed to keep server infrastructure up to date
  14. Ink
    If the problem happens again, could you please try this workaround: Please click on the mail address in the top right section of launcher and click on "Settings", then deactivate the "Use a P2P connection" option as shown on the screenshot https://imgur.com/a/VkMQIji
  15. Ink

    Sound ?

    Ink replied to Lololuke's topic in Support

    Could you please clarify if you reported the problem via in-game bug reporter (F11 button)?
  16. Ink
    Under investigation
  17. Ink
    The topic will be updated once investigation is complete
  18. Ink
    Captain, the yacht was given to everyone who bought the game outside Steam before Early Access (21th January 2016)
  19. Ink
    Under investigation
  20. Ink
    The case is under investigation. Could you please also clarify approximate date of the battle (as the report was not sent)
  21. Ink

    cant log in

    Ink replied to chaineddragon's topic in Support

    Captain, those lines indicates that the game is blocked by antivirus/firewall/router or programs like K9 web protection. The list of all ports required for the game:
  22. Ink
    Greetings. Yes, once the last member is gone and clan is empty, it will be deleted and you will be able to recreate it
  23. Ink

    Can't close outpost

    Ink replied to Koltes's topic in Support

    the closing mechanics were changed as there were too many cases when players closed wrong outposts with many ships (despite warnings). Now you have to manually clean an outpost from ships before closing it.
  24. Ink
  25. Ink
    Investigation is complete, appropriate actions were taken
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