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Ink

Developers
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Everything posted by Ink

  1. Greetings, nice to hear the problem is fixed!
  2. Greetings! Could you please contact Xsolla team directly for this question? There is a 24/7 live chat at help.xsolla.com They will guide you on how to purchase the game
  3. Nice to hear the problem is solved!
  4. Greetings, please check private forum message for additional clarification
  5. Greetings, please try to deactivate the P2P option if you experience issues with the download speed
  6. Greetings, please check private forum message for additional clarification
  7. Nice to hear the problem is solved!
  8. The case is under review
  9. There had to be a mail from Xsolla from which you installed the game on your first PC, could you please clarify have you lost it?
  10. Greetings Admiral, Thank you for the kind words, we appreciate your trust and support!
  11. Thanks for the report. After investigation appropriate actions will be taken
  12. Captain, according to the logs there were mutual friendly fire (green on green). Mutual friendly fire should be handled by captains themselves. Not tribunal worthy
  13. You can check the wipe information here: https://forum.game-labs.net/topic/29679-fresh-start-–-wipe-information-for-war-and-peace-servers/
  14. Greetings, please check private forum message for additional clarification
  15. Greetings. On June 2019 the game was released from Early Access with a final wipe. Have you played after wipe?
  16. Appropriative actions will be done after investigation
  17. Thank you for the report. Appropriative actions will be done after investigation.
  18. Greetings, Please check private forum message for additional clarification
  19. Greetings, Appropriate actions will be taken after investigation.
  20. Captains, the problem is fixed and servers are live
  21. Captains, Both servers will be stopped to fix a bug that caused players to teleport to a port if they logged off from Open World. Apologies for the inconvenience caused
  22. Greetings, please check private forum message for additional clarification
  23. Greetings, The workaround is to wait for about 5 minutes, the state will be changed from in-game to play
  24. Ink

    Hassle

    Greetings! The key and link to download the launcher have to be sent by Xsolla on your email that was used to purchase the game (Steam key will be sent later once the game is available on Steam Early Access). Some providers consider emails from Xsolla as spam though so some users might exeperience issues and those issues are resolved via forum private messages. Could you please clarify if you got the download link and everything is ok now or you are still missing some information to start playing?
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