Ink
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Everything posted by Ink
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Greetings, please check private forum message for additional clarification
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Greetings, please check private forum message for additional clarification
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Greetings! Could you please check private forum message for additional clarification
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need steam key and redeem key for launcher
Ink replied to JarsOfJuice's topic in Installation Issues
Greetings, it is nice to hear the problem is solved! -
Greetings, please check private forum message for additional clarification
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Greetings, please check private forum message for additional clarification
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Greetings! In Naval Academy missions you can click on a "+ New Design" and design your ship The design will be saved even if you exit the game. Right now the feature to save your ship is a very basic one and we plan to improve it.
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Got receipt but now steam code or launcher email
Ink replied to JarsOfJuice's topic in Installation Issues
Greetings, if you are still missing the emails, please check private forum message for additional clarifications -
Greetings, please check private forum message for additional clarification
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Greetings, could you please clarify if everything is ok now?
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Greetings, please check private forum message (a "mail" icon in the upper right corner of the forum page) for additional clarification
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There won't be any difference other than a slight delay on updates (e.g. an update applied to Steam version a few days later than it was applied to the Launcher version). If you want to keep only Steam version you are fine
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Greetings Admiral! The Steam key had to be sent yesterday by Xsolla. Could you please confirm that you checked the junk/spam folder? In case the key is still missing, please check private forum message for additional clarification
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Greetings Admiral, thank you very much for the kind words and support, we appreciate your trust a lot!
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Internet connection dies when running the game
Ink replied to Thuban's topic in Game Technical Issues
Greetings. could you please clarify if you use any network optimization software that might cause the problem? There is nothing in game that might cause your internet to go offline, most likely some software incompatibility -
Steam version does not overwrite Launcher version, you can install both. However, both version share the same save files
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SANKEWOLF possible alt farming/arranged levelling
Ink replied to BoatyMcBoatFace's topic in Tribunal - Трибунал
After investigation 5 farm abusers were found, Steam ID recorded, appropriative actions were taken (main perpetrator rank was reset to 0)- 1 reply
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@maximino @IceY Admirals, please check private forum messages for additonal clarifications
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Greetings, please check private forum message for additional clarifications
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launcher broken "Another instance of launcher client already exist!"
Ink replied to CaptStarris's topic in Installation Issues
Greetings, nice to hear the problem is solved! -
Greetings, the game does not support Mac OS. You can try to install the game in Steam if you have Windows PC - the Steam key was sent by Xsolla on your email yesterday.
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Greetings, if the workaround with deactivating p2p option does not work for you, you can try Steam version instead (the Steam key had to be sent from Xsolla on your email yesterday)
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Greetings, We do not handle refund requests, If you bought the game via website - please contact Xsolla Team directly via live chat at help.xsolla.com for refund. You can check refund policy here: https://xsolla.com/refundpolicy/en-us If you bought the game via Steam - please check Steam refund policy here: https://store.steampowered.com/steam_refunds
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Спасибо за репорт, решение проблемы в процессе
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Captains, this is a known problem
