Ink
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Everything posted by Ink
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Seems everything needed is installed. Please try this workaround: https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/?do=findComment&comment=542624
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Admirals, please post your suggestions in this topic:
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Dear Admirals, If you encounter a mistake in text, date or you think something need to be rephrased - please post your suggestions in this thread -
По логу видно, что, к сожалению, Вы удалили разрешения в 18:05:16
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Captain, what MS redist packages are installed on your PC?
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Greetings, you can send the logs within the game, via F11 button. The crash files will be attached automatically
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Have you tried to verify integrity of game files ? (Right click on the game in Steam lib, properties-> local files tab)
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As was stated in the topic, the provided evidence was not enough to make a decision on the case thus it was dismissed. In general Green on Green (friendly fire) is forbidden but as in every rule there could be exceptions (mostly related to griefing). In the particular case it was not clear if it was friendly fire abuse or protection from griefing.
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проверим
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Greetings Admiral. You do not need to buy another copies, please just contact Xsolla support team as described here: After verification they will send you a link to download the launcher and you will only need to login (since you already activated the key in past)
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Greetings, to clarify - have you tried to delete a folder in registry as described here? https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
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Просьба уточнить - Вы репорт через Ф11 посылали? Пока не вижу
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Double Green on Green by [DFPLA]FliegendeBaren
Ink replied to El Benedicte's topic in Tribunal - Трибунал
The case is investigated, violation of the rules is found to be true. The player is warned, Steam ID is recorded for future violation of the rules -
Captains, it seems there were a temorary issue related to your ISP as it seems you both share the same internet provider
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Captain, you provided a short clip that prevent us to make a decision. Based on in-game chat in the video most likely you were warned to leave the battle before the broadside, thus the case is dismissed
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Greetings, Please contact Xsolla support, and they will resolve the problem with you. Contact Details: Support Email: support@xsolla.com 24/7 Live Chat: http://help.xsolla.com If you do not find a solution with Xsolla, email us at ink@navalaction.com and provide email address that was used to purchase and/or receipt number. We will make sure to fix it.
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Email Address not recognized and launcher not working
Ink replied to EVIL_IRISH's topic in Installation Issues
Greetings Admiral, could you please clarify if you tried to contact Xsolla 24/7 live chat support? Support Email: support@xsolla.com 24/7 Live Chat: http://help.xsolla.com In case Xsolla support will not be able to help you, please send me a mail on ink@navalaction.com from the mail that was used to purchase the game -
Double Green on Green by [DFPLA]FliegendeBaren
Ink replied to El Benedicte's topic in Tribunal - Трибунал
The case is under review -
Greetings Captain, The case will be checked tomorrow
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@Holm Hansen The problem had to be gone after maintenance
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The fix was deployed on live servers
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Greetings, it must be some sort of miscommunication on Xsolla side, please write me on ink@navalaction.com from the email that was used to purchase the game
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Greetings Admiral, Apologies for the inconvenience caused, could you please check this guide on how to solve your kind of an issue:
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Greetings Admiral, Could you please be so kind and clarify if you use Citrix workspace software? If so, please check this workaround: The workaround is to try temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix): Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok Expand System devices tab and find Citrix Virtual Bus Enumerator Right click on it and select "Disable"
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Thank you for the report, we will investigate it
