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Ink

Developers
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Everything posted by Ink

  1. Once it happens, you can run task manager and check memory usage, Have you tried general workarounds like repairing the game files via "Options" in the launcher or just reinstall the game?
  2. If you mean you cannot install because you lost a link to download the launcher, you can reuqest it from Xsolla, check this topic:
  3. Admiral, nice to hear the problem is solved!
  4. Greetings Admiral! Could you please clarify if you use Citrix workspace software? If so, the workaround is to try temporary disable Citrix Virtual Bus Enumerator in the system devices (you might need to activate it again once you are about to use Citrix) Open Windows Command Prompt (press Windows + R), then type: devmgmt.msc and click ok Expand System devices tab and find Citrix Virtual Bus Enumerator Right click on it and select "Disable"
  5. Ink

    Chat problem?

    No, it is very unlikely tied to Steam account. Do you have an option to run the game on another PC?
  6. Greetings, could you please clarify if you confirmed the registration once you created the account?
  7. Greetings Admiral, Could you please clarify if you tried to reinstall the game?
  8. Greetings Admiral, Thank you for the report, this is a known issue and will be fixed as soon as possible
  9. Greetings Admiral! Our current goals are to finish all planned features and release the game on Windows PC. After that we might consider release on Mac OS as well, but there are no promises or guarantees at the moment
  10. Ink

    Cant log in?

    When you launch the game in Steam there are three options, pick the third called connection test report
  11. Ink

    Chat problem?

    Unlikely it will help but you can try creating a character on another server instead
  12. Dear Admirals, In case you are starting to experience performance drop since Alpha 6 update please post in this thread and provide the following information: Where exactly do you experience the performance drop (game menu, ship designer or a mission) if there is a particular mission, please name it and list ships on both sides Thank you
  13. Ink

    Chat problem?

    Captain, at this point its hard to suggest new workarounds, but is the Windows up to date?
  14. Thank you for the offer, its very kind and we appreciate your support. We will start localization after campaign is finished, and we will provide the full text file to the community so it can we worked on and improved. Hold on until then please
  15. Greetings Captain, this is definitely a connection issue on your side as ping time is more than 7000 ms on a screenshot from the report
  16. Ink

    Chat problem?

    Could you please clarify if the problem has been happening from the day one or you were able to use chat in past?
  17. Admiral, has the problem been solved?
  18. Greetings Admiral. Please check this topic on Steam on how to acccess the most recent build: https://steamcommunity.com/app/1069650/discussions/3/1744521326156241406/ and also this https://steamcommunity.com/app/1069650/discussions/0/1744521326160647035/
  19. Ink

    Cant log in?

    Greetings, could you please clarify if you sent a connection test report via game launcher in Steam ?
  20. Ink

    Chat problem?

    Another workaround to try is to disable or temporary uninstall antivirus, and then repeate this:
  21. Ink

    Chat problem?

    Could you please try to search in the game folder for sqlite keyword? There should be three (or four) dll files (SQLite4Unity3d.dll, Mono.Data.Sqlite.dll - there might be two files with the same name, sqlite3.dll), do you have them all?
  22. Ink

    Chat problem?

    No, the problem is somewhat related to a local software issues/incompatibility on your PC, this is not a bug that affects everyone so it is hard to be solved unfortunately
  23. Ink

    Chat problem?

    Please try this, Right click on the game in Steam lib -> properties -> local files -> browse local files. Go to Naval Action\Client_Data\Plugins Delete the file sqlite3.dll Verify integrity of game files in Steam (right click on the game in Steam lib -> properties -> local files), make sure the dll is there after check Run the game
  24. Greetings, Please check this guide:
  25. Ink

    Chat problem?

    Please make sure the game is properly allowed in Antivirus settings, e.g. those ports need to be open for the game: 7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600
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