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Ink

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Everything posted by Ink

  1. Ink
    Please send F11 report too. Also check this workaround: Could you also try to check if you have any issues in other online games?
  2. Ink

    US Server Down

    Ink replied to Pelennor's topic in Support

    Captain most likely it is your local ISP issues
  3. Ink

    Can't log in

    Ink replied to pietjenoob's topic in Support

    The general workaround for this issue is to restart Steam or reboot PC
  4. Ink
    Greetings, Captain, as it has been said you need to download Steam application and log in with the account you bought the game. You do not need to pay twice, once you bought the game it will be in your Steam library on the account, does not matter what PC you use
  5. Ink
    This is a know issue but at the moment it does not have high priority
  6. Ink
    Have you tried to verify game cache or reinstall the game?
  7. Ink

    stuck in port

    Ink replied to airwolf666's topic in Support

    Captain, there is a warning:
  8. Ink
    Have you sent a report via F11? It seems there is no such report. Most likely it is an old bug with random teleportation, please F11 it right away it happens
  9. Ink
    We checked the report Captain have sent but the ship is not there already, the issue must be solved in that case.
  10. Ink
    Captain, do you have a black dot in the bottom left corner when you try to enter the world? In this case it is possible that any kind of software like antiviruses, firewalls etc. are blocking needed ports. Has anything been changed in your PC before the issue happened?
  11. Ink
    Hardware provider monitoring does not detect network issues any more, problem should be solved. Please let know if disconnects will repeat
  12. Ink
    Hardware provider monitoring does not detect network issues any more, problem should be solved. Please let know if disconnects will repeat
  13. Ink
    Captains, at the moment PvE server hardware provider is experiencing periodic internet connection issues. We are clarifying reasons and will keep you posted. Sorry for inconveniences.
  14. Ink
    That is how it works
  15. Ink
    In a port where you have the teak forestry go to craft tab->Resources, click on Teak log, then click on the Teak forest button (it is Hemp plantation highlighted in red on the screen - http://i.imgur.com/ZWNQXTu.png),then you need to set quantity to harvest and click on collect
  16. Ink
    We are investigating the issue updated: http://forum.game-labs.net/index.php?/topic/16682-pve-server-connection-issues/
  17. Ink
    Captain, check private message
  18. Ink
    Captain is being helped
  19. Ink
    According to our logs the character is there - please check the server or perhaps it is on different Steam account?
  20. Ink
    Captain, once we check I will reply - just to clarify - you logged on the same server?
  21. Ink
    At the moment player's fleet ships have the same mechanic as general NPC ships - if you captured 3rd rate or above you will get only reward from Admiralty. In order to be able to capture these ships you need to capture it from a player only
  22. Ink
    В следующих контент-патчах распределение ресурсов достаточно сильно поменяется. Более детальная информация будет позже
  23. Ink
    This is a known issue, will be fixed according to priority list, most likely within UI rework
  24. Ink

    Battle Over (Timeout)

    Ink replied to Ravern's topic in Support

    Have you recently installed any software like antiviruses or firewalls? In case you can not join to battles only, please check that router/software is not blocking ports 7401-7600
  25. Ink
    Please provide Notebook specs: CPU, GPU and OS version (32/64)
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