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Ink

Developers
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Everything posted by Ink

  1. Ink

    Mahagony Wood bug

    build strength bonus is 10% Thanks, we do aware of this issue
  2. Please check this thread: http://forum.game-labs.net/index.php?/topic/16636-cannot-edit-clan-presentation/ and a possible workaround by Captain Cpt Blackthorne
  3. Ink

    Disconnects

    Also you do not need to reinstall game (and if you did it, you keep all the stuff, do not worry - all information stored on the servers and Steam and not on your PC). You could also try to verify integrity of game cache in Steam - right click on the game in steam lib->properties->local files
  4. Ink

    Disconnects

    It may take some time, but usually not very long. Perhaps you experience connection issues from your ISP, could you please try any other online game and check if you have lags there as well?
  5. Captain, we don't have enough similar reports yet. It means that you perhaps experience a "bad luck" with delivery orders distribution, please monitor it for a couple of days
  6. Ink

    Disconnects

    It is the 4th option in the Launcher
  7. Ink

    Disconnects

    Could you please run connection test report from Steam Launcher?
  8. Ink

    Disconnects

    Could you please check antivirus and firewall settings for NA?
  9. Captains, to clarify - the current weight is about what we were aiming before the content patch but in EA we have a possibility to test numbers before making it final
  10. Captain, the recipe has also been adjusted to lower cumulative LH needed
  11. Ink

    Hostility bug!!

    The issue is related to this: http://forum.game-labs.net/index.php?/topic/17228-alliances-and-politics-freeze-potential-alliances-reset-warning/ We have fixed the bug, during next 3 weeks the issue will settle down.
  12. War supplies weight has been adjusted to address the issue
  13. Ink

    Hostility bug!!

    Captain, are you sure your Nation does not already have 2 scheduled PB?
  14. Captain, PB entry issue must be fixed in the next hotfix patch. Please report it again if any similar issue happens
  15. Captain, have you installed any software like firewall, antivirus, k-9 web filter etc. prior to the issue? Could you please check the general workaround for connection issues and reply back:
  16. Once we check the logs I will reply
  17. Some abnormal profits has been adjusted by us Random trim does require another resources as well, it will be either fixed in the description or random option turned off
  18. Most likely you put the contract before the hotfix with changed prices, so at the moment the price is below the min limit and it does not shown in the shop, please claim the contract to get your money back - fee
  19. Ink

    Trim Bug?

    At the moment it is not a bug, it may happen. In the future it might be changed though
  20. The decision about possible merging of servers has not yet been made, if it is going to happen, it will be announced in advance to collect feedbacks firstly
  21. Fishmeat issue is a known one, thanks for the feedback
  22. Ink

    Lost Cargo enroute

    We will check it
  23. Ink

    Fleet ships lost

    Captain, according to the logs, you left the battle earlier than your fleet ships.
  24. Once you experience this bug, please relog (the current workaround). In case relog does not help to solve the issue, please send F11 report and/or post in support forums here or on Steam
  25. Captain, to clarify, connection test report indicates only issues (if any) by the moment you launched the test, have you sent it during or right after the lags, or you did send it, for example, a couple of hours after (when your connection might be ok again)?
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