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Ink

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Everything posted by Ink

  1. Ink
    Thank you for the report, we will check it on Monday.
  2. Ink
    @Holm Hansen The report is received, the compensation will be provided within this week @Havelock Please do not forget to send F11 report with the problem
  3. Ink
    Captains must avoid involving relatives in the heated discussions in the manner reported in this post. Капитаны не должны привлекать родственников в манере, указанной в данном посте. 24 hour chat ban will be issued.
  4. Ink
    Captain, have you checked information in the Buildings and Crafting tab?
  5. Ink
    The problem might be checked in future, but right now we cannot guarantee anything as there are more critical issues to be fixed yet
  6. Ink
    Captain, to clarify, have you tried those workarounds?
  7. Ink
    This is a known issue, will be fixed
  8. Ink
    The reports are under investigation This is not a bug, please check
  9. Ink
    Captains, the compensation has been given to all players who reported the problem prior to this evening. Please check your redeemables, if you have not find it, please contact me via private message.
  10. Ink
    Captain, could you please, once the problem happens again, send a connection test report via Steam Naval Action launcher (3rd option - connection test report)
  11. Ink
    To clarify - have you tried to assign free crew to your ship from the crew pool in OW?
  12. Ink
    Captain, have you checked the fleet window (F key) in Open World after the battle? All crew must be there - and you can apply changes there
  13. Ink
    Captains, this is a known issue, the fix is in process but no ETA at the moment
  14. Ink
    As the first step, please send a connection test report right after you experienced the issue and post here it’s number (something like NAS-12345 - it will be copied in buffer once sent)
  15. Ink
    Captain, have you sent a F11 report?
  16. Ink
    Captain, please check private message with more instructions
  17. Ink
    Captains, the server is live. If you lost a ship due to server issues please do not forget to send a F11 report, after investigation it will be compensated.
  18. Ink
    @Captain Hammered systemic infrastructure fault @Jan van Santen no
  19. Ink
    @Anolytic@Liq The exact release date is not yet known, but we plan to release the game within this spring. We will announce the date as soon as possible. @Gringo69rus В течение весны, но точных сроков пока нет - как появятся, сразу поделимся с игроками.
  20. Ink
    Captains, the problems are found and fixed, the server will be available to play within ah hour.
  21. Ink
    Dear players, the official game teaser has been released today: Also, the game website has been updated with new screenshots: https://www.thislandmyland.com/
  22. Ink
  23. Ink

    PvE Server OFF

    Ink replied to Shrez's topic in Support

  24. Ink
    Captains, Unfortunately the server is not available at the moment due to technical issues . We are clarifying reasons with the server provider and we will keep you informed. Apologize for the inconvenience
  25. Ink

    PvE Server OFF

    Ink replied to Shrez's topic in Support

    Captains, the problem is under investigation
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