Ink
-
Posts
8,823 -
Joined
-
Days Won
39
Content Type
Profiles
Forums
Blogs
Gallery
Downloads
Events
Everything posted by Ink
-
Under review
-
Captains, Both War and Peace servers will be under extended maintenance due to hardware upgrade on server provider side from 06:00 UTC till 17:00 UTC 25.03.2020 The upgrade should not affect availability of servers but some players may experience ping spikes on both servers during the upgrade timeframe from 10:00 UTC till 17:00 UTC. To minimize the risk of data loss maintenance time will be for almost 4 hours from 06:00 UTC till 10:00 UTC 25.03.2020 Apologize for the inconvenience caused -
Once you experience the problem again could you please report it in game via F11 button?
-
Greetings, Could you please clarify if you use Citrix workspace software?
-
Greetings, have you tried to open the mail in different browsers or mobile browser? Also, do you use any email software? In case the problem is still there, please let me know
-
Greetings! In this case, could you please be so kind and contact Xsolla Team directly via 24/7 live chat at help.xsolla.com or email support@xsolla.com. They will provide all needed details and help you to resolve the problem
-
Greetings, please check forum private message for additional clarification
-
Could you please try this workaround: Press Windows+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\ Right click the Ultimate Admiral Dreadnoughts folder and delete it. After that please try to launch the game and check if the problem is still there
-
Greetings, please check forum private message
-
Greetings, the link to download the game has to be included in the receipt mail. Please check forum private message for additional clarification
-
Yet another "I lost the installer e-mail" forum post.
Ink replied to chrisw.beckwith's topic in Installation Issues
Greetings, please check private forum message for additional clarification -
According to the private conversation, the problem is solved and the key has been delivered
-
Greetings, the key should be used within the launcher provided by Xsolla (there should be a link to download in the receipt email), in case you cannot find the link, please check forum private message for additional clarification The Steam key will be sent as soon the game is available on Steam
-
Greetings, please check private forum message for additional clarification
-
The case is under investigation, it has not been reporoduced yet
-
Greetings, could you please try to monitor CPU and GPU temperatures during the game ?
-
Greetings, could you please try: 1) verify integrity of game files in Steam (right click on the game, properties-> local files tab) 2) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/ 3) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/?do=findComment&comment=542624
-
Greetings, Steam key will be sent as soon as the game is available on Steam. Regarding the Launcher key - please check private forum message
-
Greetings, please check private forum message for additional clarification
-
Yet another "I lost the installer e-mail" forum post.
Ink replied to chrisw.beckwith's topic in Installation Issues
@Rainbow Vodka @tig303 Admirals, please check private forum message for additional clarification -
Greetings, please check private forum message for additional clarificaiton
-
Greetings, please check private forum message for additional clarification
-
Greetings, thank you for the report. Appropriative actions are taken
- 1 reply
-
- 2
-
-
Captains, the bug is fixed, the fix will be deployed within one of the next patches
