Ink
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Everything posted by Ink
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To rephrase, attack does not pull players into battles on pve server to avoid intentional trolling and killing other players by attacking NPCs
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I want the game but not i cant purchace it via xsolla.
Ink replied to c73per's topic in Payment Issues
Greetings Admiral, regarding payment options could you please contact Xsolla support team directly via 24/7 live chat at help.xsolla.com - they will guide you on the available options. As soon as the game is available on Steam Early Access you’ll be able to purchase the game there -
Admirals, thank you for the reports, the problem will be addressed in one of the next updates most likely
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At the moment the game is only available on Steam in form of Captain (standard) edition
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Greetings, thank you for the report. Once checked, appropriative actions will be taken
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Greetings Captain, could you please clarify if the other NPC ships were sank?
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Greetings Captain, thank you for the report, we will check it and fix
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Admirals, thank you for the report, this is a known issue
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Greetings Admiral. The Alpha Key is meant to be activated within in-house launcher provided by Xsolla. If you did not received it, please check this topic: The Steam key will be sent to you as soon as the game is available in Steam Early Access. At the moment we cannot provide exact date yet.
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Greetings Captain. Could you please provide more details on the issue
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then please try to verify integrity of game files in Steam (right click on the game, properitest->local files)
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Your content will need to be approved by a moderator.
Ink replied to Jean de Villeneuve's topic in Support
Greetings, this is an anti-spam control to prevent forum spam bots. Once a couple of messages are approved, you will be able to post without approval -
There were not many similar cases for UA: AoS thus we cannot provide a 100% work solution on your issue unfortunately, but have you tried different graphics settings within the game?
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Greetings Admiral, please check this topic:
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For today issues, there were problems on server provider side
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Captains, in case you lost a ship during the problems, please make sure to report it via F11 in-game and provide detailed description on the lost items, this will speed up investigation and compensation process
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Captains, Unfortunately due to connection outage on server provider side both servers experienced temporary issues and players were not able to play on servers. The problem must have been fixed by now but we are additionally investigating the source of the problem together with the server ISP. Apologies for inconvenience caused.
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Admiral, as soon as the date will be clear, we will share it with the community
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As the first steps, please try those two workarounds: 1) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/ 2) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/?do=findComment&comment=542624
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Captain, by the time of the post servers didn't experience issues, it must be a temporary connection issues on players side
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Captains, Indeed there was a noticable drop of players from the server but it was not related to server issues as the server was stable by that time. Most likely a part of players experienced connection issues related to a 3rd side internet service providers. We will monitor the situation
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Yet another "I lost the installer e-mail" forum post.
Ink replied to chrisw.beckwith's topic in Installation Issues
Greetings, please check this topic: -
Under investigation. Once checked - appropriative actions will be taken
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This is an old known minor UI issue, at the moment we cannot provide exact date on a fix
