Ink

Добрый день. К сожалению, подобные случаи не компенсируются.

Glad to hear the problem is solved! Probably it was a temporary connection issues.

On the screenshot you activated brace - do you mean you could not deactive brace? Have you lost connection after that?

Greetings Captain. Please check private forum message for additional clarifications

Please check private forum message for additional clarification

Captains, We are launching servers soon. The rare bug that has caused 2 crashes over 1 week has not been reproduced yet. But we are searching for it. Launched servers will let you play and progress and will help us identify this bug faster. If you lose valuable items on the next crash after servers restart please post your losses in support forum with screenshots. They will be compensated. To alleviate the issues and increase the traffic on OW we will start the Date with Diana event which will have 3 rare ships in it in usual locations (event will start tomorrow after maintenance). Please report any issues, lags or inconsistencies in this topic. Apologies about the inconvinience. СRASHES ARE HIGHLY LIKELY BUT WE ARE WORKING ON IT AND PLAN TO WORK ON IT ALL NIGHT!

Captains, War server is experiencing connection issues at the moment. The problem is under investigation, we will keep you informed. Apologies for the inconvenience caused.

Greetings Captain. Could you please clarify if you tried to restart Steam or PC?

@Tspoon player Brodyaga already counted in your hunt missions. What mission did you mean?

Greetings Admiral. Could you please clarify if you confirmed the registration within launcher?

There were no changes in homeland defence fleet, most likely the NPC that was chasing the player lagged behind due to wind position. We will monitor for similar reports from players, don’t forget to F11 if you face a similar problem

Greetings Admiral, please check this guide:

Captain, there is no bug - you have to advance your crafting level, at the moment it is only 2nd rank that allows you to craft ships up to frigates

Captains, servers are live!

Captains, Due to unexpected issues daily maintenance is prolonged for about ah hour. We will keep you updated. Apologies for the inconvenience caused

Greetings, Could you please clarify if you use Xsolla Launcher or Steam version - In the first case, please start the launcher and leave it alone for about 5 min - the state will be changed from In game to Play

Добрый вечер. К сожалению, в данном случае - человеческая ошибка, Вы по ошибке закрыли нужный аванпост, в котором не было кораблей. (если бы у Вас в La Tortue находился корабль - аванпост невозможно было бы закрыть удаленно)

Greetings Admiral. This is not a bug, The mentioned caliber guns do not fit to the hull

Admiral, thank you for detailed feedback, it has been sent to the dev team

Closed

Greetings Admiral. The issue has been sent to the dev team, thank you for the report.

Greetings Admiral. Could you please clarify if the game crashes every time you launch it or it crashes while playing already? In the first case, could you please clarify if you use Citrix workspace software?

Greetings Captain, According to the report, 8080 port is blocked, this is the reason of your issue, please check antivirus/firewall settings and properly allow the game there

Captains, War server experienced connection issues due to network issue on provider side. The problem was fixed and we are monitoring the situation. Apologies for the inconvenience caused.