Ink

Under investigation

Please try a test battle with player Sipak, problem should be fixed now. Reply back if battle over message still happens

Captain, as the first step have you tried to verify integrity of game cache in Steam or reinstall the game? Also is there any chance to temporary check the game with another keyboard?

Captains, the issue should be gone by now. Please report again if you still experiencing it

You can check the system requirements on the Steam page under System Requirements tab: http://store.steampowered.com/app/502520/Ultimate_General_Civil_War/

Under investigation

Captain, glad to hear the issue is gone.

There was a bug - rig modules were stackable with the bovenwind refit, thus you still have those ship equipped but you cannot repeat it anymore.

Under investigation

Captains, Consensual friendly fire is not against the rules if both players agree with it and are ok with it. For example you can shoot into your fireship to make fire spread faster. If you want to discuss the potential for denial of pvp marks by doing so please post your ideas on fixing it in the suggestion topic. Closed.

Captain, the fix is in process

The bug will be fixed in one of the next hotfixes

Under investigation

Captains, server issues and issues not directly related to the server (thus cannot be fixed on our side) can be checked very easy: the first ones affects all players, the others only affect certain group of players (if their server characters have no issues, we cannot help further). As an example - players from Thailand had some major issues playing on EU PVP (the only solution was to use VPN) server not long ago, but it was mysterious solved just as it started. Based on server logs there were no issues on Saturday with PVP Global server. Do you have an option to temporary test the game through another source of internet like mobile connection or from different ISP? You could also test the game via VPN connection.

The case is dismissed

Captains, please try the workarounds from Captains Pada and Norfolk nChance. If there are no improvements, please reply here

Captains, thank you for the reports - we have investigated issues and will issue appropriate actions if necessary.

Captains, the cases are under investigation yet

Captain, another player from Thailand does not experience the problem anymore, please try the game without VPN as most likely it is resolved for you as well.

The bug was fixed today

The bug was fixed today

Please check this thread:

The problem is under investigation yet (most likely will be fixed in the next hotfix)