Ink
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Everything posted by Ink
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Please use the second option in Naval Action Steam Launcher "Report crash". Once we check we logs I will contact you. Meanwhile, please make sure you have fully updated Windows.
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Also please monitor your GPU and CPU temperature with a program like gpu-z before during those 10-15 mins
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Captain, the black dot indicates that the Naval Action app is blocked by a firewall/antivirus. Please re-check the settings and ports needed for the game (8089, 5672, 5222, 21020-21036, 7401-7600 ports)
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There is a DLC in Steam called Forged papers that will allow you to change in-game nation and/or character name. This is the only way to keep assets and experience. Another way is to delete a character and create a new one, but you will lost all progress on the old character, the new character will start from scratch.
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Same, work in process
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You have a chance to loot Santa Cecilia note from a chest in Epic events. Pandora is still in work, nothing from the initial announcement about her has been changed so far. The ship will be added on live servers once she is ready.
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Please once it happens again, close the game right away and run connection test report via NA Steam Launcher 3rd option. This way it will be clear if you are experiencing connection issues
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Since the initial question has been answered, the topic is closed. Please continue in a different sub forum (e.g. Tavern)
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Captain, Steam accounts are handled by Valve, unfortunately Game-Labs cannot help with Steam account issues. You need to contact Steam support. Please check those links on Steam: https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366 https://help.steampowered.com/en/wizard/HelpWithLogin
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Captain, please do not forget to report such cases via in-game chat report function (right click on the character name with the abusive chat string and click on Report)
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The room is used for tournaments only and the password is provided to a tournament holder.
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Try to check integrity of game files in Steam. If you keep experiencing the issue, please run connection test report via NA Steam launcher (3rd option)
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The issue must be related to this: http://forum.game-labs.net/topic/26170-got-kicked-and-login-failed/?do=findComment&comment=559820
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52% packet losses and ping time outs. Please check another online games if its possible and call your ISP.
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Please use feedback threads for feedback. Leave support forum only for technical issues and bugs.
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DLC redeemables are tied to account, not to a character, thus you can activate it on any character.
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Cooldown is refreshed. Please only use the item if you want to rename to a name other than you tried initially. If you only want that name, please wait till the issue is fixed.
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Please try to check integrity of game files in Steam, if this does not help, please send the logs to ink@navalaction.com
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Under investigation
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Did you run connection test report via Steam Launcher?
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Topic is closed.
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Bug is confirmed, will be fixed within next patch.
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Under investigation
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Once the logs are checked I will contact you
