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Ink

Developers
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Everything posted by Ink

  1. Captain, we are glad the problem is solved. Most likely there were some temporary issues related to connection as your account data is ok
  2. Could you please clarify the date when the problem occuried and name of the port? The F11 report is missing
  3. @Dread2005 Please check forum private message
  4. Captain, the report will be investigated on Monday, I will contact you once there are news
  5. Please check private forum message and email
  6. Captain, no bugs were spotted during the investigation. Try to avoid being hitted when your ship has a fire onboard, as focused fire aimed on your ship may case the fire to spread much faster
  7. Captain, nice to hear the issue is resolved!
  8. The servers are live now, could you please try to join any server. If the issue is still there, please close the game and run connection test report via Naval Action launcher in Steam (3rd option "Report connection test"), once done, please paste the number here (it will be copied to buffer once sent)
  9. Greetings Captain. The servers are under daily maintenance time, it takes about an hour (the schedule is 10:00 - 11:00 UTC)
  10. Greetings! Could you please check private message for more clarifications
  11. Ink

    Server down?

    Captain, most likely there were temporary connection issues on your side
  12. There is no bug, the BR limit mechanic is working as intended. Battle information window consider actual BR of a ship (including crew) in open world, meanwhile static BR of a ship is shown on the TAB UI inside the battle. Static BR in the TAB UI might be changed to actual BR, but we cannot provide any ETA at the moment. The issue might be reviewed at later stage once more critical things are done.
  13. According to the report, the ports are blocked, please make sure that the game is not blocked by antivirus/firewall. The list of required ports for the game: 7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600
  14. Ink

    Status : Update!

    Servers are up
  15. Captain, unfortunately this is the mechanic to change nation which is created to work on all servers and have maximum security from potential mistakes for players. Apologies for the inconvenience.
  16. Admirals, Important information. Before asking a question - please read this thread. You might find an answer. Use search on the forum to find an answer and all discussions on your issue. For example if you have a question about quad guns - search this forum for quad guns and maybe you will find the answer or will have a much better deeper question. If you have payment or technical questions please go to support section Please refrain from offtopic - this is the topic for questions only If you read this thread and checked search and still have no answer - please ask in this topic. Be concise - the more concise is the question the more specific will be the answer. Remember that English is not our native language, this can cause a lot of miscommunication
  17. Captain, could you please send connection test report via Naval Action launcher in Steam? (3rd option - "Report connection test"). Most likely the ports reqiuired for the game are blocked (7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600)
  18. Once the reported is investigated, I will update the topic
  19. Forts consider only nations that are shown in combat, if a 3rd party joined your side, the fort will treat it accordingly (the same as for you)
  20. The report will be checked on Monday
  21. Review is complete, appropriate actions were taken
  22. @G8tor The third tutorial will be available once the update Backer Build Three is deployed.
  23. @captain smile Please update the first post with the chat evidence (by the way the player was not reported through the chat report system). Otherwise the case will be dismissed
  24. After investigation violation of game rules is found to be true. Appropriative actions were taken
  25. After investigation appropriate actions were taken
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