Ink
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Everything posted by Ink
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Captains, thank you for the reports. At the moment there are no issues on servers, we will monitor the situation, 2 cases might be still a temporary issue
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As a possible workaround, please try 2 options: 1) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/ 2) https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/?do=findComment&comment=542624
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Based on investigation no abuse of alt farm is found and the player did not recieve anything from sinking own nation players
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What exactly happens? E.g. game crashes to desktop or you cannot load your character into the game?
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Greetings, could you please provide more information about the problem?
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It might be a temporary issues between US and Europe, the latest patch should have not affect connection.
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Нашли причину, исправление в процессе тестирования, на игровых серверах будет исправлено в одном из следующих обновлений
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Under review
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Could you please also send crash report and paste the number here?
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Greetings, There will be delays of course, but we do not expect them to be extremely long, as we have already been working remote before.
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Greetings Admiral, thank you for the report, this is a known issue
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Can I play my AOS without any need for Steam
Ink replied to MikeK's topic in Early access discussions
Greetings Admiral. In general Steam does not consume much of PC resources, but you can try to launch the game than shutdown Steam via task manager, also have you tried playing through Xsolla launcher? -
Could you please send connection test report via Naval Action launcher in Steam? The second option there called “connection test report”, once the report is sent its number is copied, please past it here, it will be something like NAS-123456
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Captain, it looks like the game is blocked by antivirus /firewall software, have you checked it?
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Greetings Admiral, could you please clarify if the problem is still there? If so, could you please be so kind and contact Xsolla team directly via 24/7 live chat at help.xsolla.com?
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Glad to hear the problem is gone!
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Greetings, Could you please clarify have you tried to copy the code from email and paste it in the launcher redeem window? Also, Xsolla experienced issues for the past 2 hours, if you were trying to activate the key during that time, that might be the case (the problem is solved by now, please try to activate the key again)
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Greetings Admiral. Please check this topic:
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Launcher "could not get your game access details"
Ink replied to SaltySeabiscuit's topic in Installation Issues
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Admirals, The problem must have been fixed already, please try to login and play the game. In case you still experience the issue, please let us know in this topic
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Admirals, The problem must have been fixed already, please try to login and play the game. In case you still experience the issue, please let us know in this topic
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Please check private forum message for additional clarification
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Admirals, Xsolla is experiencing issues at the moment, you might not be able to login to the game. They are aware of the problem and currently working on a fix. You can check the status here: https://status.xsolla.com/ Apologies for the inconvenience
