Ink
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Everything posted by Ink
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Greetings, please check private forum message for additional clarifications
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Please check on the top right side of the forum page a mail icon (in red frame on the screenshot):
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Please check those workarounds: 1) 2) You can also try to reinstall MS redist packages (2013, 2015, 2017) from MS site: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
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Captains, Unfortunately Steam is experiencing connection issues at the moment, most likely related to the Halloween sale. Steam Login servers are currently down https://steamstat.us/ We are expecting for Steam servers to be up asap. Sorry for inconvenience caused.
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It seems Steam experiencing connection issues on their side, must be resolved soon
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NPC Port Battles on Non-Capital Ports?
Ink replied to Mouth of Sauron's topic in Patch Feedback and General discussions
Amount of current raids is related to the testing week indeed. Also please take into consideration that there were crashed raid battles and prolonged maintenance - all raid battles within that time were rescheduled as well. Once the testing and tune week is done (no exact ETA yet) amount of battles will be optimized, we will keep you updated. -
Greetings, Captain! Please check the reply on your email, the problem must be solved by now.
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Greetings, Your issue must be related to another reason Please check private forum message for more clarifications
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Greetings, Please check private forum message for additional clarifications
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Greetings, please check private forum message for additional clarifications
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Greetings! The link to download launcher is included in the receipt email, could you please clarify if you have not find it in your inbox? The Bonus key meant to be redeemed in launcher to get access to the current stage of game. Later, once the game is available on Steam, your Steam key will also be sent to you
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Greetings, please check private forum message for additional clarifications
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Launcher Crashes when "Update" button is pressed
Ink replied to Kumquats's topic in Installation Issues
Greetings! Could you please clarify if you tried to run the launcher as Admin? In case the problem still there, please contact Xsolla team through this workaround: open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\Ultimate Admiral Dreadnoughts\log There will be log files from the launcher (e.g. 28.10.19.txt), please copy the latest file and contact Xsolla support team via live chat option (help.xsolla.com) or email (support@xsolla.com), describe your issue and attach the log file. -
Greetings! Could you please clarify if you tried to run the launcher as Admin? In case the problem still there, please contact Xsolla team through this workaround: open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\Ultimate Admiral Dreadnoughts\log There will be log files from the launcher (e.g. 28.10.19.txt), please copy the latest file and contact Xsolla support team via live chat option (help.xsolla.com) or email (support@xsolla.com), describe your issue and attach the log file.
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Greetings, please check private forum message for additional clarifications
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Greetings, please check private forum message for additional clarifications
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Greetings, please check private forum message for additional clarifications
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@andy1357912 There were no hotfixes regarding this issue, are you sure it was not related to a temporary connection issues (have you checked the stats several times in the battle)? Please send F11 report once you face it again
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There is no bug, please try to capture the Indiaman when all other ships are sank
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Greetings, please check private forum message for additional clarifications
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Captain, could you please clarify if there is an option to temporary test the game on a different source of connection, e.g. mobile internet?
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Greetings, please check private forum message for additional clarifications
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Greetings, could you please clarify if you tried to copy and paste the code by CTRL-C -> CTRL-V ? also, please check private forum message for additional clarifications
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Greetings, please check private forum message for additional clarifications
