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Ink

Developers
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Everything posted by Ink

  1. We are looking into both ship wreck spawn and cargo issues
  2. Captain, check private message
  3. It has been done to prevent multicolor chat abuse
  4. Captains, at the moment there could be a bug - after using double shots guns with loaded balls might stuck on elevation - a workaround is to load any other charge and back to balls afterwards
  5. Ink

    Lost ship.

    Captain, you have to send a report in the game via F11, also please check this thread and include all needed info there
  6. Thank you Captain, the report has been received
  7. Captain, do you have the same character name in the game? Could you please send crash report via Steam launcher 3-rd option?
  8. Ink

    Servers crashed?

    Captains, we are investigating it
  9. About US server issue - we are investigating it
  10. Captains _Vane_ and TheRoyalOak, in case the issue is still on, please provide character names on PVP-1 server. Captain Ozarkgator, please make sure you check the whole workaround I've posted. Also have you possibility to check the game on a mobile internet connection?
  11. Captain, to clarify by Crash are you refering to a disconnect or the game completely crashing? Please check this workaround: Also, could it be that someone from your home network heavily use the connection while you play NA?
  12. To clarify - have you made clean NA install after the update?
  13. Ink

    Group/Fleet Bug

    This is a known issue, Captain. We are working on it
  14. Please make a clean driver install
  15. Please try to set Compatibility Mode with Windows 7 on the both client.exe and client_,exe files (here \SteamApps\common\Naval Action)
  16. there are two options: - Dismiss - Move to docks In the first option you lost a ship
  17. Captain, this is a known issue, we are working on it
  18. Ink

    Lost cargo

    Captain, you have to send a bug report. Please check this topic: http://forum.game-labs.net/index.php?/topic/14882-help-lost-ship-to-server-conection-isue/
  19. Captain, since Hotfix 9.81 Unfortunately there is nothing to compensate
  20. Captains who lost a ship today due to US servers issue have to send ingame reports via F11 with the following information: 1) Ship inherent characteristics (wood type, etc) 2) Ship slots distribution 3) Upgrades lost You can also duplicate it to character "Ink" via ingame mail.
  21. There had been a short network outage on provider side
  22. Captain, please, provide more details - does the game crash to desktop or you are forced back to server list? Please provide more details about it, also PC specs, connection etc. As the first step try to set Compatibility Mode with Windows 7 on the both client.exe and client_,exe files (here \SteamApps\common\Naval Action)
  23. Did you overclock the rig?
  24. Captains, the issue will be investigated. Thanks for the reports
  25. Captain, have you tried to relog? Have you got them back? if so, might be a connection issue
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