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Ink

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Everything posted by Ink

  1. Ink
    Under review
  2. Ink
    Captain, please use in-game report function to report chat abuse (right click on the player name in chat box, then select "Report").
  3. Ink
    This is a known bug that most likely will be fixed within the next big update
  4. Ink
    Captain, could you please send a F11 report to investigate the issue
  5. Ink
    @Kartaugh Captain, please check forum private message
  6. Ink
    Captain, please check personal message
  7. Ink
    Captain, in the screenshot from report you are experiencing 10770 ms ping which means temporary unstable internet connection. Most likely you experienced packet losses which are hard to notice in a browser. In such cases it is better to send connection test report (via Naval Action Steam Launcher 3rd option) once you start to experience similar issues.
  8. Ink
    Captain, did you report it via F11?
  9. Ink
    Captain, could you please try to remove current gpu drivers by a tool like Display Driver Uninstaller and then complete a clean gpu drivers install
  10. Ink
    The problem is fixed
  11. Ink
    Captains, due to technical issues on PVE server, PVE missions and Patrol missions did not reset. We are aware of the problem and it will be fixed as soon as possible. Apologize for inconveniences
  12. Ink
    Captain, this is not a bug
  13. Ink
    Please reinstall GPU drivers, and also MS redist packages (2013, 2015 and 2017) from this site: https://support.microsoft.com/en-gb/help/2977003/the-latest-supported-visual-c-downloads
  14. Ink
    The problem will be fixed, please check personal message for additional information
  15. Ink
    Captain, as the first workaround, could you please try to temporary turn off antivirus and try the game
  16. Ink

    Hacker

    Ink replied to TEXASREDNECK's topic in Support

    Captain, do you have a boarding log screenshots or something like this? Please send it via personal message on the forum
  17. Ink
    There were not wipes since May 2017 (+ US server merge at the end of 2017), also there were redeemable clearance warning (experience was not touched though). Could you please clarify the date you deleted the character As it seems you did not have any experience redeemables since you already activated it in past Thus most likely you just lost experience once you deleted previous character.
  18. Ink
    Captain, the logs have been checked, no bugs was spotted, please check personal message for more information.
  19. Ink

    Loss of rank

    Ink replied to GrandOldMan's topic in Support

    Captain, please check personal message to provide more information
  20. Ink
    Captain, please provide a bit more details - have you used experienced redeemables after the wipe in 2017 year? Have you also deleted any character since then?
  21. Ink
    Captains, pve server database was reverted prior to today's maintenance state
  22. Ink
    Update: The problem is fixed, the server will go live within one hour.
  23. Ink
    Captains, the server is not available at the moment due to technical issues . We are clarifying reasons with the server provider. We will keep you posted. Apologize for inconveniences
  24. Ink
    Captains, this is not a bug. Battles in a reinforcement zone are open for 2 minutes (instead of 10 min) to all players except owners of the zone
  25. Ink
    Captain, the report number is incorrect. Please check forum private message as we need to clarify Steam username to find the report.
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