Ink

The fix will be deployed within 30 min

The fix will be deployed within 30 min

Captains, the issue is found. Thanks to all for the reports. Game tries to use the system language, but because other languages are not ready it cannot find them and locks you from loading. Hotfix will be issued soon. Apologies for the inconvenience.

Captains, the issue is found. Thanks to all for the reports. Game tries to use the system language, but because other languages are not ready it cannot find them and locks you from loading. Hotfix will be issued soon. Apologies for the inconvenience. If you want to play urgently, please follow this workaround: https://forum.game-labs.net/topic/19975-workaround-for-certain-ui-loading-problems-inlcuding-trader-tool/ or press on CTRL+L in the server selection window and select English and restart the game

Captains, thanks for the reports, the issue is under investigation

Captains, in case you cannot join any server after recent update (e.g. ping and server status are unavailable), please send both crash and connection test reports via Steam Naval Action Launcher (2nd option "Report Crash" and 3rd option "Report connection test") and reply with either report number or Steam name in this topic:

Просьба отправить Crash и connection test репорты через лаунчер игры в Стиме (2 и 3 опции) и отписаться тут: https://forum.game-labs.net/topic/27822-issues-on-server-selection-screen-what-to-do/

Captains, please check this thread:

Captains, in case you cannot join any server after recent update (e.g. ping and server status are unavailable), please send both crash and connection test reports via Steam Naval Action Launcher (2nd option "Report Crash" and 3rd option "Report connection test") and reply here with either report number or Steam name.

Просьба уточнить - та же самая картина, что и в данной теме?

Captain, is the problem still active? As first step, please send both crash and connection test reports via Steam Naval Action Launcher (2nd option "Report Crash" and 3rd option "Report connection test")

Captain, the logs have been checked and no bugs found - you received reals for both Historical artifacts and Ukrainian grain resources, amount of reals before and after transactions were correctly changed.

Captain, since the assets wipe in May 2017 used (on character) experience is tied to a character, not to your Steam ID - so once character deleted - a new character will start from a scratch unless there were experience and other stuff in the redeemable box.

Просьба выполнить следующие действия: 1) 2) Если это не помогает, просьба отправить connection test report (третья опция в лаунчере игры в Стиме - "Report connection test")

Captain, unfortunately connection issue on player side is not a compensation case. Once you start to experience similar issue, please pick NA in the Steam lib then launch it, a window will appear: Choose "Report Connection Test" and send a report.

Captain, could you please try those workarounds and reply back: 1) 2)

In Naval Action Steam launcher there is a 3rd option called "Report connection test" that will provide some information about your connection to the server. The fact that there were no issues with other services like TV streaming/ youtube, twitch etc. does not directly say your connection to the server was fine, as there could be some specific packet losses on the way to server. Thats why, once you experience a connection issue, it is better to send right away connection test report that we will be able to analyze. Authentication error on your second screen is usually solved by restarting Steam or PC

Captain, the issue must be related to temporary connection issues on your side as by the time there were no server issues and player drops. Please also send connection test report once such issues happen again.

@Mett Owens Besides some packet losses there are still the problem with the 8080 port

we are gathering similar reports to investigate the issue. Could you please clarify, have you tried workarounds from this topic:

To clarify - the bug will be fixed most likely in the beginning of next week

Please send a fresh connection test report

Captain, what is your video card exact name?

Captain, full list of ports that are needed to be open for Naval Action: 7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600 In your case, something is blocking 8080 port. Please check antivirus, firewall or router settings

Appropriate actions will be taken after chat logs are checked.