Ink
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Captains, At the moment players on PVP server experience issues with connection to the server, the problem is under investigation, we will keep you informed. Apologize for inconveniences
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under investigation
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Captain, please check personal message
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We will check the issue, I will reply on Monday.
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Captains, servers did not experience issues during that time nor there were significant drop of players. The connection issue must be related to temporary connection problems between Europe and America and such
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Captain, please check personal message with instructions
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Captain, I'm sorry but investigation did not register any crashes on client side or problems on server side.
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The issue is under investigation
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Captain, could you please clarify, the game is crashes to desktop or just freeze in loading? Did you manage to load into battles in past or the issue has been active right from the start? please send a F11 report (in-game) and connection test report (NA Steam Launcher 3-rd option (connection test report)
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The problem is related to either temporary connection issue or corrupted items. These are not an actual numbers affecting the game. @SirAlatristeCaptain, please provide character name of your friend via personal message so we will be able to investigate further.
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Captain, please check personal message
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Captain, your report is still under investigation. I will contact you once its done
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Captain, there is no F11 report or connection test report thus its hard to say what happened, but it looks like you got some connection issues. Once it happens again, could you please send a F11 report from the game and then connection test report via NA Steam launcher 3rd option ("Report connection test). The game is sensitive to packet losses that might be not that clear in a browser or other internet consumption sources.
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Please check in-game mail with possible workaround.
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Captain, please check personal message
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Captains, potential fix for this problem will be deployed within the next big patch.
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Captain, thank you for the report, the bug will be fixed
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Captain, could you please clarify do you experience this problem only in tutorial? Have you tried to temporary skip the tutorial and sail from the port to Open World? If so, the issue might be related to closed ports. full list of ports that are needed to be open for Naval Action: 7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600 Also, please try those workarounds: 1) 2)
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Captain, could you please send a fresh connection test report Also, do you have, by any chance, an option to temporary test the game on different source of connection (like mobile internet)?
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Please check personal message as it seems there is no report from you.
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The game is being developed, we will provide more details in upcoming months.
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Captain, please try this workaround to reset settings:
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Issues on Server selection screen - what to do
Ink replied to Ink's topic in News Announcements & Important discussions
Captains, the fix is deployed, please update Naval Action in Steam. -
Captains, the fix is deployed, please update Naval Action in Steam.
