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Ink

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Everything posted by Ink

  1. Ink
    Greetings! Could you please clarify if you got the same issue? If so, please do the following wokraround:
  2. Ink
    Greetings, Could you please check forum private message for more clarification
  3. Ink
    Greetings, Apologize for the inconvenience caused and thank you for patience. Could you please check private forum message for more clarifications
  4. Ink

    no email receive

    Ink replied to none's topic in Payment Issues

    Greetings, Could you please check forum private message for more clarification
  5. Ink
    Greetings, Could you please clarify if there any other disks on your PC, or got one with 97 gig available?
  6. Ink
    Could you please check private forum message for more clarifications
  7. Ink
    Greetings, Once crash happens again, could you please locate output_log text file in the game flies (Games\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data) and send it to ink@navalaction.com with a brief description on what mission and after what (if its clear) it happened Crashes is a known issue and we are working hard to iron them out in the next patch - will will post more info on this soon
  8. Ink
    Greetings, Could you please contact xsolla support team directly via live chat (help.xsolla.com) or email (support@xsolla.com) - that would be the fastest way to resolve issues related to launcher. They might require the log file, which you can find here: open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\Ultimate Admiral Dreadnoughts\log There will be log files from the launcher (e.g. 18.10.19.txt)
  9. Ink
    Greetings, Could you please check forum private message for more clarification
  10. Ink
    duplicate thread
  11. Ink
    Greetings, Could you please check forum private message for more clarification
  12. Ink
    Greetings, Could you please check forum private message for more clarification
  13. Ink
    @longliner Could you please open task manager and end process "launcher", after that restart the launcher. Please let me know if the problem still there after mentioned workaround.
  14. Ink
    Greetings, Could you please check forum private message for more clarification
  15. Ink
    Greetings, Could you please do the following: open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\Ultimate Admiral Dreadnoughts\log There will be log files from the launcher (e.g. 17.10.19.txt), please copy the latest file and contact Xsolla support team via live chat option (help.xsolla.com) or email (support@xsolla.com), describe your issue and attach the log file.
  16. Ink
    Captains, Both War and Peace servers will be under extended maintenance due to hardware upgrade on server side. Preliminary time: from 24.10.2019 21:00 UTC till 25.10.2019 12:00 UTC. To repeat, maintenance time will be for almost 15 hours. Apologize for the inconvenience caused
  17. Ink
    @Olan Turner Greetings, Could you please clarify if you got an error "unsolvable ai est" or crash to desktop?
  18. Ink
    Could you please clarify if the problem is already solved?
  19. Ink
    Thank you for the feedback, the case is under review
  20. Ink
    The game will be available on Steam during the first half of 2020
  21. Ink
    @reilly88PLY @Custommotor Greetings, please check private forum message for more clarifications.
  22. Ink
    Greetings, Could you please check forum private message for more clarification
  23. Ink
    Greetings, Could you please check forum private message for more clarification
  24. Ink
    Greetings, Could you please check forum private message for more clarification
  25. Ink
    These problems are being handled by us pretty fast, if you decided to buy the game and faced any issue, feel free to contact me directly via private forum message
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