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Ink

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Everything posted by Ink

  1. Ink
    this is a known issue, will be fixed as soon as possible
  2. Ink
    Greetings, Apologize for the inconvenience caused and thank you for patience. We are working on this full speed and wont start campaign until we implement critical feedback from release and fix at least 50% of crashes reasons. Meanwhile, once crash happens again, could you please locate output_log text file in the game flies (Games\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data) and send it to ink@navalaction.com (include a brief description or your forum name)
  3. Ink
    @Azref Apologize for the inconvenience caused and thank you for patience. We are working on this full speed and wont start campaign until we implement critical feedback from release and fix at least 50% of crashes reasons. Meanwhile, once crash happens again, could you please locate output_log text file in the game flies (Games\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data), attach the file and send it to ink@navalaction.com (put a brief description of your issue or your forum name)
  4. Ink
    Greetings, could you please check private message for more clarifications Update: Solved
  5. Ink
    Greetings, Could you please check forum private message for more clarification
  6. Ink
    Greetings, Could you please check forum private message for more clarification
  7. Ink
    Greetings, Could you please check forum private message for more clarification
  8. Ink
    Greetings, Apologize for the inconvenience caused and thank you for patience. We are working on this full speed and wont start campaign until we implement critical feedback from release and fix at least 50% of crashes reasons. Meanwhile, once crash happens again, could you please locate output_log text file in the game flies (Games\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data) and send it to ink@navalaction.com
  9. Ink
    Greetings, thank you for the feedback. Please send all the information on ink@navalaction.com
  10. Ink
    Greetings, the information is provided on Steam forum of the game
  11. Ink
    Greetings, could you please clarify if you tried to end process "launcher" via task manager and restart it?
  12. Ink
    Greetings! Could you please clarify if you tried to copy/paste via CTRL-C -> CTRL-V? Also, there could be cases where instead of O (letter) there should be 0 (number). Please let me know if the problem is still there
  13. Ink
    Greetings, please check private forum message for clarifications
  14. Ink

    No email ...

    Ink replied to index's topic in Payment Issues

    Greetings, Please check private forum message for more clarifications
  15. Ink

    Expired

    Ink replied to sarrumac's topic in Payment Issues

    Greetings, please check private forum message for more information. The Bonus key meant to be redeemed in launcher to get access to the current stage of game. Later, once the game is available on Steam, your Steam key will also be sent to you
  16. Ink
    Greetings, Could you please check forum private message for more clarification
  17. Ink

    Bonus key?

    Ink replied to impact's topic in Payment Issues

    Greetings, Could you please clarify if you installed the launcher and redeemed the key there? The Bonus key meant to be redeemed in launcher to get access to the current stage of game. Later, once the game is available on Steam, your Steam key will also be sent to you
  18. Ink
    Greetings, Could you please check forum private message for more clarification
  19. Ink
    Greetings, Could you please check forum private message for more clarification
  20. Ink
    Greetings, Could you please check forum private message for more clarification
  21. Ink
    Greetings, could you please check private forum message for more clarifications
  22. Ink
    Greetings! Could you please send output_log and dxdiag files to ink@navalaction.com (include there description of your issue or your forum user name) Locate output_log text file in the game flies (Games\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data) Open Windows Command Prompt (press Windows + R), then type dxdiag click on "Save all.."
  23. Ink
    Could you please open task manager and end process "launcher", after this the problem must be solved
  24. Ink

    No email ...

    Ink replied to index's topic in Payment Issues

    @index @Calgaron Greetings, Please check private forum message for more clarifications
  25. Ink

    Couldn't generate quest

    Ink replied to Julo's topic in Support

    The report will be checked on Monday
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