Ink

Greetings, First of all, apologize for the inconvenience caused. This is the folder for launcher, not the game. The game itself default installation folder is C:\Games Could you please clarify if the game installed in the default folder or you changed it? If so, could you please uninstall the launcher then make sure nothing about the game is remained in \AppData\Local\ and AppData\LocalLow\ (if so, just delete folder manually through shift-delete) after that try to install the game in default C:\Games folder Please let us know if the problem is still there

Greetings, Please check forum private message for more clarificiations

Dear legio, It’s a big earthquake from Apple that affects even large companies. Please check for example: https://www.rockpapershotgun.com/2019/10/09/macoss-32-bit-breaking-catalina-update-is-live-wreaking-havoc-on-classic-game-collections/ Unfortunately, unlike Microsoft (which makes sure that old applications are working on new Windows) Apple decided to cut all old apps and force developers to find a solution. It was unexpected to lose so suddenly the Mac OS compatibility. We will try to fix the issue, but we cannot promise when this will become possible, since we made the game long ago and we need to hire people and train them to repair the problem.

Greetings Captain, The problem is caused by outdated localization file. Please update localization (or use official localization). You no more type "close", you type 190116 instead

@Earl of Grey Captain, the case is under investigation, as F11 report was not sent, could you please clarify approximate date of the battle or any other detail via private forum message to speed up investigation. The bonuses on the screenshot are not real.

Greetings, Apologize for the inconvenience caused and thank you for patience. We are working on this full speed and wont start campaign until we implement critical feedback from release and fix at least 50% of crashes reasons. Meanwhile, once crash happens again, could you please locate output_log text file in the game flies (Games\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data) and send it to ink@navalaction.com

Greetings, Apologize for the inconvenience caused and thank you for patience. We are working on this full speed and wont start campaign until we implement critical feedback from release and fix at least 50% of crashes reasons. Meanwhile, once crash happens again, could you please locate output_log text file in the game flies (Games\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data) and send it to ink@navalaction.com

Greetings, Apologize for the inconvenience caused and thank you for patience. We are working on this full speed and wont start campaign until we implement critical feedback from release and fix at least 50% of crashes reasons. Meanwhile, once crash happens again, could you please locate output_log text file in the game flies (Games\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data) and send it to ink@navalaction.com

Nice to hear the problem is solved!

Could you please clarify if the problem is solved? There could be delay or spam folder issue

Nice to hear, the problem is solved

Greetings, Apologies that this happened - we are looking for ways to solve your problem with alternative solutions and payment systems. Meanwhile, could you please contact Xsolla live chat support via help.xsolla.com - at the moment this is the fastest way to resolve the payment issues

Greetings, Please check forum private message for more clarificiations

Greetings, Is the problem still on? If so, could you please make a screenshot and send it to me via private message

Greetings, Please check private forum message for more clarifications

Greetings, Please check private message for more clarifications

Greetings, apologize for the inconvenience caused. Could you please try to contact Xsolla support team via live chat at help.xsolla.com - this would be the fastest way to resolve the problem.

@Pablo Frias What are specs of the laptop? Do you have an option to use the same source of internet as your main PC to check the game?

Apologies for the inconvenience, could you please check private forum message

In case ending process doesn't work, could please try to reboot PC?

Greetings, thank you for the feedback, crashes is a known issue and we are working hard to iron them out in the next patch - will will post more info on this soon

Nice to hear the problem is solved! Schön zu hören, dass das Problem gelöst ist!

We are glad the problem is solved!

The problem is being looked into, unfortunately no reproduce has been made yet

Currently screenshots taken by F11 saved to your app installation folder (by default C:\Games\Ultimate Admiral Dreadnoughts), in 'screenshots' folder.