admin Posted February 4, 2016 Posted February 4, 2016 Captains Due to provider work - EU 3 PVP server maintenance might be extended. No ETA yet. 1
TheBudmonkey Posted February 4, 2016 Posted February 4, 2016 Captains Due to provider work - EU 3 PVP server maintenance might be extended. No ETA yet. this is getting very annoying guys - 2 days off work and wish i hadn't bothered to stay at home so i could play now. could you please move your downtimes back 2-3 hours so they dont happen in the EU daytime.
TopperHarley Posted February 4, 2016 Posted February 4, 2016 whats makes this server so special? a little info before i createt my char here would have been nice :/ annoying is a bit understated here...
Azzak Posted February 4, 2016 Posted February 4, 2016 That kind of things happens, especially during EA. We have to deal with it folks. 1
TopperHarley Posted February 4, 2016 Posted February 4, 2016 so your provider does not inform you about the approx. downtime?
TheBudmonkey Posted February 4, 2016 Posted February 4, 2016 That kind of things happens, especially during EA. We have to deal with it folks. This isnt the first time we have had extended downtimes - in fact its the second day in a row - and the standard reply is - its our provider - which is unacceptable - if your ready to put your game onto steam for sale as an early access you really should have a provider in place that isnt going to fuck up on a regular basis
TopperHarley Posted February 4, 2016 Posted February 4, 2016 This isnt the first time we have had extended downtimes - in fact its the second day in a row - and the standard reply is - its our provider - which is unacceptable - if your ready to put your game onto steam for sale as an early access you really should have a provider in place that isnt going to fuck up on a regular basis sign
TopperHarley Posted February 4, 2016 Posted February 4, 2016 After 2 hours of downtime you could post a short info of how things are going. players losing lifetime here hitting the refresh button. would be minimum of customer support
TopperHarley Posted February 4, 2016 Posted February 4, 2016 (edited) zero reaction and all of my posts getting cencored.... dont know what to say without getting personal (edit:here they are finally) Edited February 4, 2016 by TopperHarley
HMS Warship Posted February 4, 2016 Posted February 4, 2016 this is getting very annoying guys - 2 days off work and wish i hadn't bothered to stay at home so i could play now. could you please move your downtimes back 2-3 hours so they dont happen in the EU daytime. It's in Alpha what do you expect. I am sure they are working hard to complete this great game.
McLeod Posted February 4, 2016 Posted February 4, 2016 It seems logical to me that scheduled down time on an EU server should be run at the servers lowest population times which have been between 3-6 am CET - not Russian times.Just seems sill that the downtime occurs an hour or so after people have started to fill up the server.
TheBudmonkey Posted February 4, 2016 Posted February 4, 2016 For It's in Alpha what do you expect. I am sure they are working hard to complete this great game. For £29.99 i expect a game that is at least playable during its advertised hours and doesn't use a service provider to maintain its servers who clearly isnt up to the job. Once your ready to put your game onto Steam ( regardless of early access or not) I would expect them to have in place at least the basics which enable them to patch efficiently and maintain server up times - this has been a repeated issue now with extended downtimes that are always blamed on the service provider - maybe this should have been sorted out before they released on steam ? I love the game but this is exactly the kind of thing that pisses paying customers off - if they had posted officially that they expected a extended downtime pre downtime this morning then i wouldn't have minded. In recent game development history the inability to provide stable servers etc has been the downfall of some great potential games I can deal with in game issues and bugs and am happy to test out mechanics and find issues - but i am not happy to repeatedly be unable play because they are using a sub standard service/server provider
arikuza Posted February 4, 2016 Posted February 4, 2016 For For £29.99 i expect a game that is at least playable during its advertised hours and doesn't use a service provider to maintain its servers who clearly isnt up to the job. Once your ready to put your game onto Steam ( regardless of early access or not) I would expect them to have in place at least the basics which enable them to patch efficiently and maintain server up times - this has been a repeated issue now with extended downtimes that are always blamed on the service provider - maybe this should have been sorted out before they released on steam ? I love the game but this is exactly the kind of thing that pisses paying customers off - if they had posted officially that they expected a extended downtime pre downtime this morning then i wouldn't have minded. In recent game development history the inability to provide stable servers etc has been the downfall of some great potential games I can deal with in game issues and bugs and am happy to test out mechanics and find issues - but i am not happy to repeatedly be unable play because they are using a sub standard service/server provider if you waiting stable game from early access alpha, you're not so clever 1
Alpenvibes Posted February 4, 2016 Posted February 4, 2016 for those whining guys in here they shoul put a fucking 15 euro monthly charge on the game. hope either you stop playing then or at leats then you can cry about a downtime FAR from eu prime time. wtf... those ppl today....
TopperHarley Posted February 4, 2016 Posted February 4, 2016 (edited) for those whining guys in here they shoul put a fucking 15 euro monthly charge on the game. hope either you stop playing then or at leats then you can cry about a downtime FAR from eu prime time. wtf... those ppl today.... dude its a company making money. so if they dont inform players about such things, players will get pissed. simple logic tells us that unhappy players will stop playing. no players no money... so whining guys just telling the company how to make things better. what you do is just whining about whining (or buttdiving?) Edited February 4, 2016 by TopperHarley 1
TheBudmonkey Posted February 4, 2016 Posted February 4, 2016 for those whining guys in here they shoul put a fucking 15 euro monthly charge on the game. hope either you stop playing then or at leats then you can cry about a downtime FAR from eu prime time. wtf... those ppl today.... your angry because people are complaining about not being able to access a game they have paid for ? Whilst we understand its in early access - these repeated unplanned extended downtimes happening in the middle of the day EU are unacceptable. If they were for planned work or patches etc then there is no problem but the standard 'its our providers fault' isnt acceptable - CHANGE your provider if they are this unreliable - its been almost every day recently lol
arikuza Posted February 4, 2016 Posted February 4, 2016 dude its a company making money. so if they dont inform players about such things, players will get pissed. simple logic tells us that unhappy players will stop playing. no players no money... so whining guys just telling the company how to make things better. what you do is just whining about whining (or buttdiving?) Lol. High quality financial specialists...
TopperHarley Posted February 4, 2016 Posted February 4, 2016 Lol. High quality financial specialists... definitely would fit in their team
TheBudmonkey Posted February 4, 2016 Posted February 4, 2016 Lol. High quality financial specialists... low quality poster .......... good job adding nothing positive to the discussion 3 hours now - no more information from company - even a 'hey guys sorry we are working on this issue' would be better than nothing ...........
TheBudmonkey Posted February 4, 2016 Posted February 4, 2016 AND .................... she's up ............................. 3 hours dt gg Get a better provider if your current ones not up the the job
admin Posted February 4, 2016 Author Posted February 4, 2016 zero reaction and all of my posts getting cencored.... dont know what to say without getting personal (edit:here they are finally) every forum member has to pass a moderation queue for first several posts - this is done to avoid the spam
Azzak Posted February 4, 2016 Posted February 4, 2016 Complaining won't change anything folks, do something else instead or play on another server, XP is shared.
Soople Theel Posted February 4, 2016 Posted February 4, 2016 Gentlemen. This post has actually made me quite annoyed with the attitude toward something that may well be for your own benefit. An extra hour of missing game time will not ruin the many hours you will have in the future. As for the complaining of Price and Down time is this not seen as an investment into the future of this game? Your support, I'm sure, is much valued and appreciated and will help toward the implementation of features and content. Please. Patience.
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