White screen then crash

[WOLF_4191]

Okay so every time I launch this game through steam I get a  white screen then windows detects the program isn't responding before closing it. 

 

I sent in a bug report here is the report number = NAS-111651

[Super_Randy]

I have this same problem. I bought the game today after watching some videos on youtube and then my review search gave mostly positive reviews. Every time I launch the game, I get a white window screen for Naval Action and then it stops responding and windows asks me if I want to : 1) close the program, or 2) wait to see if the program will respond.

 

Also my bug report is the same thing, goes white screen and doesn't work.

 

I have the required specs to play this game and I turned off my firewall/antivirus and it still does not work.

 

I really want to play this game and ram some fools. Please help !

[Henry d'Esterre Darby]

If both of you would please post your operating system version, CPU, and video card specs.  Thank you.

[WOLF_4191]

I am on Windows 7 professional 64 bit

 

Core i7 860 Lynnfield @ 2.8 Ghz

 

Nvidea GTS 240 I know don't laugh should be updating that very soon. I realize this is most likely the root of the problem although it says it runs DX 11. Just thought i would get an outside opinion.

[Super_Randy]

I have Windows 7 professional 64 bit

2.5-GHz Intel Core i7-4710HQ processor

 

Nvidia Geforce GTX 980M

Edited January 29, 2016 by Super_Randy

[Henry d'Esterre Darby]

I am on Windows 7 professional 64 bit

 

Core i7 860 Lynnfield @ 2.8 Ghz

 

Nvidea GTS 240 I know don't laugh should be updating that very soon. I realize this is most likely the root of the problem although it says it runs DX 11. Just thought i would get an outside opinion.

 

That video card does not support DirectX 11 (you can install 11 on your machine, but if the card wasn't built to support it, the extra instructionsets that the game needs don't exist on the card).  In order to play Naval Action, you'll need to upgrade that card.

 

I have Windows 7 professional 64 bit

2.5-GHz Intel Core i7-4710HQ processor

2.5ghz Intel Core i7-4710HQ processor

Nvidia Geforce GTX 980M

2.5-GHz Intel Core i7-4710HQ processor

 

 

Your issue is a bit harder.

 

Please make sure you've installed the C++ Redist from Microsoft:

https://www.microsoft.com/en-us/download/details.aspx?id=40784

 

Please also make sure that your video card drivers are fairly recent.

[Remisis]

Same issue here.

 

My specs:

Windows 10 Home 64 bit

2.60GHz Intel i7-6700HQ

Nvidia Geforce GTX 960m

All video drivers are up to date.

 

Any ideas?

[Ink]

Super_Randy and Remisis, just to clarify, can you go to Nvida control pannel and check if the Client.exe using the 960m/980m gpu instead of internal? Also, as it was mentioned before by Henry d'Esterre Darby, please make sure you've installed the C++ Redist from Microsoft

[Super_Randy]

Super_Randy and Remisis, just to clarify, can you go to Nvida control pannel and check if the Client.exe using the 960m/980m gpu instead of internal? Also, as it was mentioned before by Henry d'Esterre Darby, please make sure you've installed the C++ Redist from Microsoft

 

Not sure how to check if my client.exe is using my gpu. I turned on nvidia everywhere that I could when I checked the control panel. I did download c++ redist, am I supposed to do anything with it now ? Or just downloading it is good enough ?

[Ink]

You need to run it to install