Shards Connection Failure

[OfficerNukey]

No matter how much I restart my PC and Steam I always can't connect to the Shards list. Any help on how I can fix this? 

[Ink]

Try to disable firewall and antivirus first, check that router/software is not blocking ports 7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600 for the game. If this won't solve the issue, then please run connection test tool, when you launch the game in Steam there are 4 options, please, pick 4-th "Report Connection Test" and paste the report number here, its like NAS-XXXX