Client.exe crashes when started! Help!

[Sir James Alexander Gordon]

Hi guys,

 

HI wrote to your admin in the steam forum about this bug/crash. He said you guys could help. My name in Steam is Eras.

 

i start up the game by selecting the first option "play Naval action" in my steam library. then a window appears that says naval action on the top. and after a few seconds a window pos up saying "client.exe does not work anymore. please send a report to windows." I waited now for 10 minutes nothing changed.
 

I have a windows 7 64bit OS.

 

Do you need any Logs?

 

Thanks in advance,

 

Hornblower/Eras

[Ronald Speirs]

Have u done a verify the integrity of the game cache on steam?

[Sir James Alexander Gordon]

Yes. No problems there. I have really no idea why it does not work.

[avasyliev]

Please see PM

[Ronald Speirs]

http://steamcommunity.com/app/222940/discussions/1/864977563983135335/?l=frenchthat link might help from other people on different games, some say if there are 2 monitors to disable 1 other say its in the file and so on so forth so might just be checking to see if u have anything similar to what they have said.

[Henry d'Esterre Darby]

Missing C++ redistributable possible?

[Sir James Alexander Gordon]

what do you mean by that?

[Henry d'Esterre Darby]

Please try downloading and installing the C++ Redistributable from this link:

 

https://www.microsoft.com/en-us/download/details.aspx?id=40784

[Prater]

Before I used only shadow play, and set that to desktop mode, I would get this issue when I had video recording software running in the application mode. When the recording software would try to hook into the application at launch, it would crash. Do you have something like that?

[Ned Loe]

No DX11 video card?

[Prater]

I am pretty sure they would an error for that.

[Sir James Alexander Gordon]

they don't!   i wanted to buy a new video card any way.

[Prater]

What video card do you have?

[Henry d'Esterre Darby]

Hornblowers card was older and didn't support DX11.  Not sure about OP.

[Sir James Alexander Gordon]

NVIDIA GeForce GTX 280

 

Is there a workaround for it? Maybe with drivers. because i have direct x 11 installed.

[Henry d'Esterre Darby]

Unfortunately, your video card is too old to play Naval Action.  The GTX280 only can run DirectX 10 instructions, which means despite having installed DirectX 11 on your system, the card itself can't understand what it needs to do and the game crashes.

 

To play, you'll need to update your hardware.