requesting shards list

[whippet]

when i start the game i have the unity icon show up i click on it the shard selction screen come up and in the middle of it in green it says     requesting shard list and i cant go any more then this screen

[Henry d'Esterre Darby]

The game is not up yet.  Hang in there for at least another 40 minutes.  

[SteelSandwich]

Game is currently under maintenance in regards to the steam early access.

 

In an hour the game will be online for the testers, in aprox. 1 hour.

[Valgard]

http://www.timeanddate.com/countdown/generic?iso=20160119T18&p0=367&font=cursive&csz=1

 

​

[Ned Loe]

Don't rush the horses. 

[cmdrbobcito]

Kids and Captains don't want to hear..." just be patient, Santa will be here soon".

[Sir.sigurd]

Hey! I am in Denmark trying to log on. But get error: login queue request failed.? And when I cancel I get error shards configure request failed.

[Sir.sigurd]

Can eny one pls help a lost sailor)

[Henry d'Esterre Darby]

Hey! I am in Denmark trying to log on. But get error: login queue request failed.? And when I cancel I get error shards configure request failed.

 

That's usually a Steam problem.  Please restart steam, and then keep trying to log in until it's successful.

[Sir.sigurd]

Thx;) I will try and try))

[Sir.sigurd]

How long should I try to log in and get the same error? I have try any thing now! I am not very happy have try for hourse! Got 26307?

[Henry d'Esterre Darby]

Please check this thread:

 

http://forum.game-labs.net/index.php?/topic/7082-connectivity-issues-lags-disconnects/

 

And post there if nothing in that thread helps you.

[Sir.sigurd]

I have try all.

[Prater]

Try restarting your computer completely.

[Sir.sigurd]

Good night I will give up for ever. I have now for 4 hours try to login to the game I have played for over 600 hours. But now i can't play. So i Will log of very sadly to spend so many hours. And i Will mis the ships today. Goodby.........

[Prater]

Why do you wait so long in updating the thread of the status? The reason it has taken you four hours is because you say it isn't working then we give a solution to try and then you don't update us for a long time. Try to long into the game 3x max after we give you a solution then let us know it isn't working. This way we can help faster. And also maybe give more details. Show (through screenshots) that your steam is in online mode, that you are on the correct version, the error that you are getting, etc. We don't have access to your computer, you know how hard it can be to support people blind?

[Sir.sigurd]

First I will say sorry! I am very sad because I can't play NA. I come to the shard selection. Pvp one. Status working. Population low. Ping - .ping no nr. Just a - ?

[Henry d'Esterre Darby]

First I will say sorry! I am very sad because I can't play NA. I come to the shard selection. Pvp one. Status working. Population low. Ping - .ping no nr. Just a - ?

 

That sounds to me like you are having a network issue that is blocking the server.  If you're not getting valid pings, the required network traffic that the game needs isn't getting to your computer.  This is usually a result of a problem on your end.  Firewall, "Internet Security" software, problem on your local area network, or if you connecting from school or another "public" network, port blocking.  Can you tell us more about how your internet is received and your network setup?

[Sir.sigurd]

thx i will see my set up and come back

[Sir.sigurd]

I am on the net via lan . I can come on YouTube and play H&G on steam but not N&A

[Henry d'Esterre Darby]

How do you get internet?  When you say you're on the "LAN", whose LAN is it?

[Sir.sigurd]

Sorry I was out and helping my wife. I get internet from telenor, I got the router from them and have a cable from router to pc.

[Henry d'Esterre Darby]

Please click "Play" on Steam, and then select "Report Connection Test" in the popup and click Play.

 

Select PvP One by clicking the button (if it doesn't light up, let us know), and then click Start Test.

 

Once the test is complete, please put the report number into this thread and I'll point it out to Dev.

 

Thank you.

[Sir.sigurd]

Thx I will try. Severs down now I try tomorrow or Friday . ,! )

[Sir.sigurd]

Hey! Now I have run connection test. Successfully sent. Report number NAS-83652.