Problem with paypall - Naval Action

[Kokerpiraat]

Heya, problem here.

 

My friends are trying to pay for Naval Action. Unfortunately my friend did not have enough saldo on his account but paypall sent it anyway. So, he did not pay enough.. How can this be solved?

 

The missing saldo=11 cents

 

Halp!

[Kokerpiraat]

The problem is, money is coming from his bank account. This will take 7 days.. Basically, the purchase needs to be canceled so he can pay again.

[Ned Loe]

Someone send that man 11 cents!

[Kokerpiraat]

Someone send that man 11 cents!

I hope the payment can be canceled ASAP so it can be bought directly. 7 days he might aswell have waited for steam.

[Ink]

Kokerpiraat,

 

You can try to send e-mail to support (at) navalaction.com , describe your problem and also include

 

transaction id

name on paypal account

full address

and email used for paypal purchase

alternate email contact - some email providers have very severe filters (hotmail in particular) and just cut off our communication

[Hexcaliber]

If the payment was accepted by paypal the sale has already gone through, paypal pay the company for the goods and the customer owes the money to paypal. If the bank or credit card company reject payment after it is accepted by Paypal, his Paypal account will show a negative balance and Paypal will send him an email. Some banks/credit cards will honour the payment when it is presetned by paypal and pass a fine onto the customer for going outside their limit.

.

[Kokerpiraat]

Thanks for the help! That's 4 friends I managed to convince to buy NA by now.