Neuville Posted May 27, 2018 Posted May 27, 2018 Today, Sunday at 11H15 (serveur time) : I launch a report connexion test (NAS-931166). Then, I refresh several times and take screenshot of ping from your servers during 1 min : My internet is good, no problems for download from any other site or games. In Naval Action, that is not a problem in battle, but sometime, we have litles lags when craftin, trading, deposit and withdraw items, entering open world ... (we are all in France, but dispersed in all the country)
Ink Posted May 28, 2018 Posted May 28, 2018 23 hours ago, Neuville said: Today, Sunday at 11H15 (serveur time) : I launch a report connexion test (NAS-931166). Then, I refresh several times and take screenshot of ping from your servers during 1 min : My internet is good, no problems for download from any other site or games. In Naval Action, that is not a problem in battle, but sometime, we have litles lags when craftin, trading, deposit and withdraw items, entering open world ... (we are all in France, but dispersed in all the country) Captain, there are packet losses in the report you have sent. Most likely reason - temporary issues on side ISP
van Veen Posted May 30, 2018 Posted May 30, 2018 (edited) I am stuck in Player Selection screen and cannot start the game. I am not in my home network, but internet connection is good. Any idea what could be the problem? https://gyazo.com/dbdc4299a7b797c53aaa71f09dae67e0 https://gyazo.com/90315c0294784eb11e7cc0b08a3428b5 Edited May 30, 2018 by van Veen
PG Monkey Posted May 30, 2018 Posted May 30, 2018 I had that problem simply restarting steam solved it
Norfolk nChance Posted May 31, 2018 Posted May 31, 2018 Try this STEAM Top left Steam > Settings > Downloads "CLEAR DOWNLOAD CACHE" you'll need to relog in when prompted Norfolk.
Archer11 Posted May 31, 2018 Posted May 31, 2018 10 hours ago, van Veen said: I am stuck in Player Selection screen and cannot start the game. I am not in my home network, but internet connection is good. Any idea what could be the problem? I had exactly the same after updating my antivirus-software a couple of days ago (Kaspersky 2019, General Data Protection Regulation update, ) Setting exceptions for steam and NA (client.exe): didn't work Shutting it down: NA started without any problem "fixed" it with adding NA's client.exe only to "trustworthy programs" and setting the exception: "Do not scan entire / encrypted network traffic" Hope, there'll be a patch for the AV-software soon... 1
Ink Posted May 31, 2018 Posted May 31, 2018 17 hours ago, van Veen said: I am stuck in Player Selection screen and cannot start the game. I am not in my home network, but internet connection is good. Captain, the black dot in character selection screen indicates that ports are blocked. Quote Please check that router/software is not blocking ports 7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600 for the game, also turn off all programs which use internet heavily (like torrent programs, netflix clients), disable antivirus, turn off k9 web protection filter or similar to that filters, also, you can try to put your router into DMZ mode In your case most likely the 8080 port is causing the problem.
Elric Posted June 21, 2018 Posted June 21, 2018 did the game crash? I am getting 'Connecting to login queue' - then it just hangs 1
SirAlatriste Posted June 21, 2018 Posted June 21, 2018 3 minutes ago, ElricTheTwo said: did the game crash? I am getting 'Connecting to login queue' - then it just hangs Same for me and all my clan... We are gonna lose the ships...
Sir Texas Sir Posted June 21, 2018 Posted June 21, 2018 4 minutes ago, ElricTheTwo said: did the game crash? I am getting 'Connecting to login queue' - then it just hangs I think it's all US based players got DC and I hear the EU are having extremly high ping for those still in game.
Elric Posted June 21, 2018 Posted June 21, 2018 (edited) I was seeing 4,000+ ping before I was disconnected - the game 'rubber banded' for 2-3 minutes before it quit players dropped from 290+ to 130+ Edited June 21, 2018 by ElricTheTwo
Angus MacDuff Posted June 21, 2018 Posted June 21, 2018 1 minute ago, Sir Texas Sir said: I think it's all US based players got DC and I hear the EU are having extremly high ping for those still in game. yeah, I can't log in. stuck in queue.
oldcrankyman Posted June 21, 2018 Posted June 21, 2018 5 minutes ago, Sir Texas Sir said: I think it's all US based players got DC and I hear the EU are having extremly high ping for those still in game. Yeah, I got booted as well, fortunately seconds after leaving a battle.
Lord_Drax Posted June 21, 2018 Posted June 21, 2018 5 minutes ago, ElricTheTwo said: I was seeing 4,000+ ping before I was disconnected - the game 'rubber banded' for 2-3 minutes before it quit players dropped from 290+ to 130+ Same here
Ortac Posted June 21, 2018 Posted June 21, 2018 (edited) I'm UK. Also got booted in middle of battle. I'll be very unhappy if I lose my ship. Edited June 21, 2018 by Ortac
Beeekonda Posted June 21, 2018 Posted June 21, 2018 (edited) Ugh ogh pls don't sink 😕 Sometimes says I'm 4th in q but then kicks me out Edited June 21, 2018 by Beeekonda
ScareCrow Posted June 21, 2018 Posted June 21, 2018 EU player here I got booted awhile back and now cant login to Queue it keeps failing
oldcrankyman Posted June 21, 2018 Posted June 21, 2018 Just now, ScareCrow said: EU player here I got booted awhile back and now cant login to Queue it keeps failing I"m not showing any ping numbers for either server, no point in trying to log in if you don't see ping numbers.
wolfalbigensian Posted June 21, 2018 Posted June 21, 2018 uk player, dc'd tried to log in again shards screen shows no ping signal at all, so not gonna get in till it's fixed I guess.
Elric Posted June 22, 2018 Posted June 22, 2018 http://www.businessinsider.com/steam-is-down-summer-sale-starts-2018-6 steam down for a time today
Elric Posted June 22, 2018 Posted June 22, 2018 seems like the same issue again. Just got kicked from the game and cannot reconnect
Delfigrey Posted June 22, 2018 Posted June 22, 2018 (edited) I don't think I have ever played this game with ping less than 150 and ping spikes. It gets so bad at some points there is a half second delay between my fire order and it being carried out. Here you can see in the upper left that my ping jump up to over a thousand during a boarding action. Edited June 22, 2018 by Delfigrey
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