Fluffsel Posted February 28, 2015 Posted February 28, 2015 Goodmorning people, A couple of weeks ago before the closing of the pre-sale I bought the game. Because of my first time using paypal it took 10 workdays to validate my payment. This was done the 26th of February. Only I still didn't receive any confirmation from game labs I already sent 2 email, but didn't get any response on them. So I am at a loss here. Can anyone help? This is my last resort actually so I hope something comes out of it Grtz
AP514 Posted February 28, 2015 Posted February 28, 2015 (edited) 10 days ? that is a long time to clear PAYPAL..actually unheard of in the States..... No worries..if your payment cleared before the close date or if you have a confirmation # from PAYPAL then you have a leg to stand on......... If not you will have to wait......just IMHO Edited February 28, 2015 by AP514 1
Aussie_Fox Posted February 28, 2015 Posted February 28, 2015 if your payment cleared before the close date or if you have a confirmation # from PAYPAL then you have a leg to stand on......... If not you will have to wait......just IMHO ^^this. do you remeber what date you purchased it, and what date it cleared? 1
BungeeLemming Posted February 28, 2015 Posted February 28, 2015 Simply write to toe support mail and send the devs your buy order from the paypal account. Devs said that a lot times. Sent them a mail and they will sort things out for you. Also: did you check your spam folder? support@navalaction.com is the adress you want to write to. 1
Fluffsel Posted February 28, 2015 Author Posted February 28, 2015 Yeah I still have all the account info (thank Poseidon but that is not the email they listed on the naval action website o_O but I will resend everything to that adress!! thnx for the fast replies people!!
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