Lost installation email but still have the Alpha game key

[Hazard_H]

I have recently change to a new PC, migrate all the game. tried to play ultimate admiral dreadnoughts but it launch thru steam instead. Steam still in early access game and doesn't allowed to launch into the game further. I lost the installation email but still have Xsolla Alpha Key. Please advise how to access the game?

 

thanks

[Ink]

44 minutes ago, Hazard_H said:

I have recently change to a new PC, migrate all the game. tried to play ultimate admiral dreadnoughts but it launch thru steam instead. Steam still in early access game and doesn't allowed to launch into the game further. I lost the installation email but still have Xsolla Alpha Key. Please advise how to access the game?

 

thanks

Greetings Admiral, please contact me at ink@navalaction.com from email address that was used to purchase the game

[Hazard_H]

I have contact you thru my email but yet to receive any reply from your side. Please help to advise the installation process

[Hazard_H]

Many days have past but yet to receive any reply from you ? is there anything wrong with my account ? i already done as per your instruction send you an email 

[Ink]

10 hours ago, Hazard_H said:

Many days have past but yet to receive any reply from you ? is there anything wrong with my account ? i already done as per your instruction send you an email 

Are you sure you did send it to the correct address? (ink@navalaction.com)

Please provide your email address in the private forum message